LMS Administrator

1 week ago

Toronto, Canada Vena Solutions Inc. Full time

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. _#LI-REMOTE_

**Position Summary**

**What you will do**
- Configure and maintain ‘Vena Academy’ (LMS) aligning with multiple stakeholders and content creators to build a centralized learning experience across the Vena ecosystem.
- Own the distribution and maintenance of all programs within Training & Enablement, partnering cross-functionally
- Partner with the Director, Training and Enablement, to build, maintain and document LMS governance, performing regular audits to ensure standards are met across all content types.
- Collaborate with Instructional Designers to oversee the organization of course content, distribution and QA within Vena Academy.
- Collaborate with Instructional Designers to update and improve the existing UI/UX within Vena Academy, developing customized spaces that align against all learning journeys.
- Administrate user management within the LMS, ensuring users are added and maintained against the correct permissions and resources.
- Partner with Customer Operations to drive influence based on learning insights, patterns and trends that may impact our overall organizational performance.
- Setup and maintain Vena’s certification processes, tracking progress and ensuring certificates are issued upon completion.
- Collaborate with Manager, Customer Training to ensure NASBA standards are met for all eligible courses including routine audits to ensure compliance.
- Stay up to date with learning trends including enhancements and improvements to the LMS along with advancements in AI and other technologies.
- Collaborate with Marketing to setup and maintain gamification elements within Vena Academy including support of program frameworks and distribution of badges and rewards.
- All other duties as assigned.

**Does this sound like you?**
- Minimum 3+ years of experience in maintaining and operating a learning management system and its related technologies.
- High technical proficiency within operating learning management systems including setup and design. (Instructional design experience a bonus)
- Excellent written and verbal communication skills across multiple stakeholder levels including customer facing communication.
- Highly adaptable to changing trends and tools within learning design, quickly assessing and implementing as needed.
- High proficiency in problem solving and developing solutions to quickly solve business critical needs.
- Ability to drive data analysis and identify trends to make necessary changes and improvements to processes.
- Detail-Orientated, ensuring the operation and function of the LMS is evaluated at a consistently high level.

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