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Continuous Improvement Specialist

2 weeks ago

Montréal, Canada Intelcom Full time

Prêt à relever le défi?

À titre de spécialiste(e) en amélioration continue, vous serez en charge d’agir à titre d’expert en amélioration continue, en révision des processus et en développement d’outils d’aide à la décision dans le but de fournir une assistance professionnelle au développement des services, notamment en conseillant, en assurant le suivi et en soutenant divers acteurs impliqués. Vous serez responsable de la planification, de la coordination, de la mise en œuvre, de l’exécution, du contrôle et de l’achèvement de mandats spécifiques, en cohérence avec la stratégie, les engagements et les objectifs de la direction. Vous concevrez et proposerez des plans et des programmes de développement en vue d’assurer une planification adéquate des services. Vous formulerez des recommandations relativement à l’implantation ou l’amélioration de programmes ou de services. Vous serez invité(e) à participer aux différentes activités d’enseignement et de formation, s’il y a lieu.

Vos principales responsabilités:

- Identifier les processus avec une possibilités d’amélioration
- Améliorer et mettre en place les nouvelles procédures
- Assume un rôle d’expert-conseil auprès des équipes
- Travail en collaboration avec différent département tel que les ventes, le développement de l'entreprise, le développement des produits et les équipes de l'entreprise pour favoriser la collaboration et la connectivité.
- Planifie et suivre les échéanciers des projets et initiatives
- Présente des rapports définissant les progrès des projets et initiatives, les problèmes et les solutions;
- Détient un diplôme universitaire de premier cycle (baccalauréat) en génie industriel ou tout autre diplôme pertinent au poste* ;
- Détient un diplôme de second cycle dans une discipline appropriée, un atout;
- A de l’expérience en réingénierie/cartographie des processus et en amélioration continue;
- Démontre une capacité de travailler en français et en anglais, et ce, à l’oral comme à l’écrit;
- Détient une certification Lean Six Sigma; niveau Green Belt, un atout;

As a Continuous Improvement Specialist, you will be responsible for acting as an expert in continuous improvement, process review and development of decision support tools in order to provide professional assistance to the development of services, including advising, monitoring and supporting various stakeholders. You will be responsible for the planning, coordination, implementation, monitoring and completion of specific mandates, consistent with the strategy, commitments and objectives of the management. You will design and propose development plans and programs to ensure proper planning of services. You will make recommendations for the implementation or improvement of programs or services. You will be invited to participate in various teaching and training activities as appropriate.

Your key responsibilities:

- Identify processes with opportunities for improvement
- Improve and implement new procedures
- Assume a consulting role with the teams
- Work in collaboration with different departments such as sales, business development, product development and corporate teams to foster collaboration and connectivity
- Plans and tracks timelines for projects and initiatives
- Provides reports defining project and initiative progress, issues and solutions;
- Holds an undergraduate degree in Industrial Engineering or other degree relevant to the position*;
- Holds a graduate degree in an appropriate discipline, an asset;
- Has experience in process reengineering/mapping and continuous improvement;
- Demonstrates the ability to work in French and English, both orally and in writing;
- Holds a Lean Six Sigma certification; Green Belt level, an asset;

Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom.

Notre objectif est simple : dans un secteur d’activité en constante évolution, nous ne nous contentons pas de suivre, nous prenons les devants. En plus de nous démarquer grâce à des méthodes de livraison et à des services novateurs, Intelcom opère aussi une transformation technologique où l’intégration de l’expérience client et les technologies logistiques sont au cœur de son évolution.

Chez Intelcom, nous savons que l'expérience se présente sous plusieurs formes et nous nous engageons à créer une culture où la différence est valorisée. Nous sommes toujours à la recherche de personnes talentueuses et diversifiées pour rejoindre nos équipes. Avec plus de 60 centres de livraison à travers le Canada, nous avons peut-être la la bonne opportunité pour vous.

Postulez aujourd'hui.