IT Continuous Improvement Specialist

1 week ago

Montréal, Canada La Vie en Rose Full time

**Join a diverse and talented team**

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

**Purpose of the role**

**Key responsibilities**
- Understand business needs in collaboration with other company stakeholders;
- Develop technical specifications for systems and their integration, ensure understanding by internal and external technical resources, and keep them up to date;
- Handle simple improvement requests;
- Generate integration files to complete technical testing;
- Perform quality control activities, including technical, regression, unit, and integration testing;
- Participate in the preparation and delivery of user training content;
- Support quality assurance for deliverables produced by service providers and team members;
- Assist with data archiving and different migrations;
- Update release and upgrade notes and share relevant information with stakeholders;
- Ensure knowledge transfer to support teams;
- Communicate effectively with all internal and external stakeholders;
- Perform any other related tasks.

**Your profile**
- Interpersonal and communication skills: You excel at clear and effective communication with various stakeholders;
- Quick learner: You rapidly understand business needs and the systems that support them;
- Technological adaptability: You easily adapt to new systems and technologies;
- Prioritization and resilience: You can work under pressure, manage stress, and remain effective in the dynamic retail environment;
- Relational skills: You have strong customer service skills, interpersonal skills, and a team spirit;
- Structure and organization: You organize your work methodically to achieve your objectives;
- Analytical thinking and problem solving: You can investigate, analyze, and develop effective solutions to challenges;
- Technical specification development: You are able to write clear and concise technical specifications

**Requirements**:

- Minimum of 3 years of IT experience in the retail sector;
- Experience in system implementation;
- Experience with various integrated technology solutions;
- Knowledge of database programming languages (SQL Server or other);
- Bilingual in French and English, both spoken and written (The person must communicate outside Quebec);
- Good knowledge of the Office Suite (Teams, Outlook, Excel, Word)

Permanent, full-time

TI

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