Field Management Agent

2 weeks ago

Winnipeg, Canada Shaw Communications Full time

A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.
The role
Shaw Communications is currently hiring Field Management Agents in Winnipeg, MB. Reporting to the Supervisor, Field Enablement, the Field Managment Agent will be accountable for working with our field staff to aid, in managing customer appointments. When required calling customers or receiving calls from customers to extend arrival times.
A typical day
- Relay estimated times of arrival, work order cancellations and other concerns or issues to our internal and/or external field staff
- Receive and call customers to answer questions and extend arrival times for appointments and provide pleasant, professional, and knowledgeable customer service
- Promote and represent Shaw in a positive and professional manner

Your skills/experience
- Team player with excellent customer service skills
- Ability to work independently with minimum supervision
- Goal oriented with the ability to work in a fast paced, rapidly changing environment
- Ability to work flexible shifts including evenings, nights, weekends, and statutory holidays
- Dedicated to exceptional customer service and satisfaction to our internal and external customers
- A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity

Other details
- This position requires the successful completion of a criminal and credit background check

  • Leasing Agent

    2 weeks ago

    Winnipeg, Canada McCOR Management Full time

    **Purpose and Scope** The Leasing Agent plays a pivotal role in marketing, leasing, and ensuring lease renewals for the property. By collaborating with the site management team, this role focuses on creating an exceptional customer experience for new and renewing tenants. Key responsibilities include responding to lease inquiries, conducting showings of the...

  • Hotel Security Agent

    3 hours ago

    Winnipeg, Canada MLS Management Full time

    The dual branded Residence Inn and Fairfield Inn and suites by Marriott is the cities only unique two hotel brands inside one property hotel, we are looking for a task oriented security guard to help the hotels team. The Security Guard at Residence Inn/Fairfield Inn and Suites and Homewood Suites by Hilton is the face of safety for our 371 room property....

  • Reservation Agent

    2 weeks ago

    Winnipeg, Canada U-Haul Full time

    **Reservation Agent (Part Time)-1**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range...

  • Field Manager

    2 weeks ago

    Winnipeg, Canada Paladin Airport Security Services Full time

    Field Manager **We are currently recruiting two Field Managers at Winnipeg Airport. These are temporary ( 6 month) roles with the possibility of becoming permanent.** **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You...

  • Field Manager

    6 days ago

    Winnipeg, Canada Paladin Airport Security Services Full time

    Field Manager **We are currently hiring a Field Manager position based out of the Winnipeg Airport.** **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages - You have the opportunity to advance and...

  • Field Technical Service Representative

    3 weeks ago

    Winnipeg, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail...

  • Field Technical Service Representative

    3 weeks ago

    Winnipeg, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail...

  • Field Technical Service Representative

    3 weeks ago

    Winnipeg, Canada Best Buy Canada Full time

    You’ll love it here! We are hiring immediately for a field technical service representative , which at Best Buy we call a field service agent . No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail...

  • Field Technical Service Representative

    3 weeks ago

    Winnipeg, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail...

  • Field Service Technician, SK

    1 week ago

    Winnipeg, Manitoba, Canada Riverstone Management Full time $90,000 - $110,000 per year

    Field Service Technician, SK & MB- Overnight Travel InvolvedAs a Field Service Technician, you'll play a key role in delivering top-tier service by installing, repairing, and maintaining food manufacturing and packaging equipment in our clients' facilities. This role offers remote work flexibility but requires regular overnight travel up to 50% of the time....