Guest Service Agent

6 days ago


Moncton, Canada Four Points by Sheraton Moncton Full time

**About us**

Four Points by Sheraton Moncton is a Hotel in Moncton, NB E1G 0E3. We are professional, fast-paced and customer-centric. We are professional, fast-paced and customer-centric.

Our work environment includes:

- Fun active work environment.
- Growth opportunities.

THE CANDIDATE MUST BE IN AND LEGALLY ENTITLED TO WORK IN CANADA.

**Responsibilities**:

- Able to work in a fast-paced, changing environment with minimum supervision
- Act as an ambassador for the hotel, focusing on superior guest services.
- Must have the ability to perform various hours and shifts.
- Take, cancel, and change room reservations.
- Being bilingual ( French/English) is an asset
- Register arriving guests, assign rooms, and check out guests.
- Process group arrivals and departures.
- Accurately process guests’ withdrawals and payments.
- Post charges to guest rooms and meeting rooms.
- Balance cash float and daily cashier reports.
- Act as a concierge, providing information to guests about hotel facilities, services, and points of interest in the area.
- Provide night audit relief.
- Other hotel-related duties as assigned.
- Follow emergency and safety procedures.
- 30-40 hours per week.
- Previous front desk experience is an asset. Answer incoming calls etc.
- Welcome customers, answer their questions and schedule appointments.
- Communicate with various departments.

**Job Type**: Part-time

Pay: $16.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person


  • Guest Service Manager

    2 weeks ago


    Moncton, Canada Holiday Inn Express & Suites Full time

    **Job Overview** This role involves overseeing daily front desk operations, managing guest inquiries and reservations, supporting service and revenue standards, and ensuring compliance with hotel policies, safety, and security procedures. The Guest Service Manager will work closely with all departments to maintain smooth operations and a positive work...


  • Moncton, Canada Four Points by Sheraton Moncton Full time

    **About us** Four Points by Sheraton Moncton is a Hotel in Moncton, NB E1G 0E3. We are professional, fast-paced and customer-centric. We are professional, fast-paced and customer-centric. Our work environment includes: - Fun active work environment. - Growth opportunities. THE CANDIDATE MUST BE IN AND LEGALLY ENTITLED TO WORK IN...


  • Moncton, Canada Cloud5 Communications Full time

    Please note - Cloud5 Communications cannot hire anyone on a Work Permit at this time due to the recent changes to Immigration rules. Specifically, we have reached the 10% maximum workforce on work permit rule. Should we fall below 10% we will remove this notation and open hiring to all._ **Excellent opportunity for a Bilingual (English/Spanish) position...

  • Guest Service Manager

    10 hours ago


    Moncton, NB EG K, Canada Holiday Inn Express and Suites Full time

    Job OverviewWe are seeking a professional and service-driven Guest Service Manager to join our hospitality team on a full-time basis. The ideal candidate will lead and support a high-performing front office team known for consistently strong guest satisfaction scores, while also serving as a key point of contact for guests to ensure a welcoming and efficient...

  • Front Desk Agent

    1 week ago


    Moncton, Canada Days Inn & Suites Moncton NB Full time

    **Summary** **Responsibilities** - Must be able to work independently and be able to use your initiative. - Greet guests upon arrival with a warm and welcoming demeanor. - Manage the check-in and check-out processes efficiently and effectively. - Handle guest inquiries and provide information about hotel services and local attractions. - Maintain accurate...


  • Moncton, Canada Hyatt Place Full time

    **Hyatt Place **in **Downtown Moncton** is looking for **Front Desk Agents and Night Auditors **to join their team! **As a Front Desk Agent, you will**: - Provide excellent guest service to all hotel guests. - Participate in prompt and courteous handling of all guests as necessary, including, but not limited to check-in/check-out, telephone and personal...


  • Moncton, Canada VA Transport Full time

    **Job Title**: Customer Service Agent **Position Type**: Permanent: ☒ Freelance: ☐ Internship: ☐ **Academic Requirements for Customer Service Agent**: College diploma DEC (Diploma of College Studies) **Work Experience Required**: Years of Experience: A minimum of 2 years in a similar position. **Customer Service Agent ** Under the supervision of...


  • Moncton, New Brunswick, Canada Great Canadian Entertainment Full time

    Position SummaryReporting to the Guest Services Shift Manager, this position carries out Rewards Club activities, Gift Shop, coat check, and various marketing/promotional activities, while complying with all safety and security standards of the company as well as established departmental policies and procedures. Excellence in public relations and customer...


  • Moncton, Canada Crowne Plaza Moncton Downtown Full time

    Education: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about...


  • Moncton, Canada Crowne Plaza Moncton Downtown Full time

    Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Hotel, motel, resort - ** Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about...