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Scheduling Coordinator

3 weeks ago

Guelph, Canada Bigelow Flooring Inc Full time

**Location**:Guelph, Ontario
**Type**:Full-Time
**Salary**:$24-$30 per hour
**Start Date**:Immediate

**Join the Bigelow Team**

At Bigelow Flooring, we pride ourselves on delivering high-quality flooring solutions through expert craftsmanship and outstanding customer service. As a family-owned business, our success is built on strong relationships with our team, clients, and community. We’re now looking for a **Scheduling Coordinator**who can help drive operational excellence and keep our projects running on time, every time.

**About the Role**

The Scheduling Coordinator plays a pivotal role in coordinating flooring installation projects from start to finish. You’ll be the point person balancing customer needs, crew schedules, material deliveries, and installation timing. All to ensure smooth and successful execution.

This is more than just a back-end coordination role—**scheduling directly impacts revenue, efficiency, and customer satisfaction**. You’ll collaborate closely with sales, purchasing, and installation teams to keep timelines aligned and operations optimized.**Key Responsibilities**
- **Project Scheduling**: Develop, maintain, and adjust installation schedules to meet project timelines and client expectations.
- **Crew Coordination**: Assign crews based on skill, product requirements, and availability to maximize efficiency and quality.
- **Stakeholder Communication**: Act as the main scheduling contact across sales, procurement, warehouse, installation teams, and clients.
- **Scheduling Software**: Utilize our in-house scheduling software (RollMaster) to manage timelines and job progress. Training provided.
- **Risk Management**: Identify potential conflicts or delays and proactively implement solutions.
- **Reporting**: Generate regular updates on project progress, installer capacity, and job forecasting.
- **Process Improvement**: Continuously evaluate and improve scheduling workflows for greater efficiency.
- **Product Insight**: Understand different flooring materials (e.g., carpet, LVT, wood, vinyl, tile) and match appropriate installers to each.

**What Success Looks Like**
- 98% of projects completed on time.
- Installers and crews are consistently booked and satisfied.
- Seamless communication between sales, scheduling, warehouse, and site teams.
- Proactive communication with clients ensures smoother installs and fewer surprises.

**Qualifications**
- 3+ years in scheduling, project coordination, or construction operations.
- Experience with flooring, finish trades, or related sub trades (preferred).
- Comfortable working on a computer, including learning new systems and using scheduling or project management software.
- Strong communication and organizational skills.
- Proven ability to manage multiple deadlines, personalities, and moving pieces.
- Confident problem solver who thrives in a fast-paced environment.
- Understanding of plans, measurements, and material handling.
- Knowledge of floor covering materials and installation processes (tile, LVT, wood, resilient, etc.).
- G Licensed driver with vehicle and clean driving abstract

**You’d be a great fit if you**
- Enjoy putting together all the pieces to execute a beautiful renovation or redecorating project
- Love hearing about the details and take pride in the finished result
- Pride yourself on making customers thrilled with their project from start to finish

**Perks & Benefits**
- **Compensation**: Up to $63,000/year (commensurate with experience)
- **Health & Wellness**: Extended health, dental, vision care
- **Time Off**: Paid time off and company holidays
- **Other Benefits**: Life insurance, on-site parking, store discount
- **Company Culture**: Supportive, family-owned business with career growth opportunities

Pay: $24.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

Work Location: In person