Call Center Agent
2 weeks ago
**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Temporary Part-time (0.60 FTE) for approximately twelve (12) months**HOURS**: - Approximately 45.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception counter - Operating ancillary communication systems in order to process emergency codes - Respondig to all alarma and contacting the appropriate parties in case of emergency - Performing clerical duties including but not limited to: preparing envelopes, updating Critical, keeping an updated tracking list of loaner pagers - Paging staff and physicians and maintaining accurate paging logs - Processing all emergency code procedures - Demonstrate QCH values: collaboration, accountability, innovation, respect - Please note: The 24 hour per day operation is divided into shifts and is of "constantly interrupted" nature, ofter requiring working long periods in a seated position. **REQUIREMENTS**: - Grade 12 education - 6 months experience using a swtichboard - Knowledge of medical terminology - Working knowledge of MS Word, Excel, Microsoft Outlook and Meditech - Must be familiar with all Hosptial Policies and Procedures and be capable of handling all phases of Hospital communcations - Ability to deal calmly with emergency situations - Excellent interpersonal skills to be able to communicate effectively in both oral and written format with Call Centre Staff, Hospital Staff, physicians, nursing and paramedical staff on matters relating to Call Centre **_Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code._** - Thank you for your continued interest in the Queensway Carleton Hospital. We are committed to providing an environment which is respectful to all. If you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist you._
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Call Center
7 days ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
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Call Center
7 days ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
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Call Center
2 weeks ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
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Remote Call Center Representative
7 days ago
Ottawa, Canada Globedex Financial Corp. Full timeGlobedex Financial Corp. is a full service tax and accounting firm. Since our founding, we've built a firm that specializes in helping our clients with problems they may have. Our mission and purpose is to provide affordable products and services that relieve the small-to-medium sized business owner or manager the headaches of the financial aspects of their...
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Call Operator
2 weeks ago
Ottawa, Canada THE SHEPHERD'S CALL Full time**Overview** We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators. **Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Provide accurate information and...
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Ottawa, Canada On Call Centre Full time**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! - _**Must be available Wednesday-Sunday (8am-8pm EST)**_ - _**With Incentives, fully trained team members can make between $20-$23 per hour every pay!**_ - Fully paid training. Hourly base rate during training period is 19.00$ plus evening and weekend shift incentives of...
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Bilingual Call Center Agent
13 hours ago
Ottawa, Canada Total Credit Recovery Full time**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...
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Call Center Agent
2 days ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.60 FTE)**HOURS**: - Approximately 45.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends - **WAGE RANGE**: - Scale Minimum Maximum NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls...
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Call Center Agent
1 week ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.40 FTE)**HOURS**: - Approximately 30.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $26.09/hr $31.62/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls...
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Call Center Agent
7 days ago
Ottawa, Canada Queensway Carleton Hospital Full time**General Posting Information** **POSITION**: - Call Centre Agent **DEPARTMENT**: - Call Centre **CONDITIONS**: - Part-time (0.40 FTE) **HOURS**: - Approximately 30.0 Bi-weekly Hours **SHIFTS**: - Days / Evenings / Weekends**WAGE RANGE**: - Scale Minimum Maximum - NONU $26.87/hr $32.57/hr **RESPONSIBILITIES**: - Answering and redirecting telephone calls and...
