Receptionist/front Desk
2 days ago
PART TIME: Approx 20-25 hours per week
Brickyard Health is a health and wellness clinic, centrally located, on the edge of downtown and the north end. Brickyard Health is a hub for natural health care in Halifax. We want to support the health of not only our patients, but our greater community too. If you value your health and the health of others, consider joining us
**OVERVIEW**
We are looking for a responsible individual with a strong attention to detail to join our team. The receptionist holds an administrative support position to our healthcare practitioners and clinic owners. They are responsible for professionally greeting and screening all incoming calls and visitors, assisting in daily office needs, and managing patient experience.
**RESPONSIBILITIES**
- Present a positive and professional imagine of the clinic to all visitors and callers
- Respond in a timely fashion to all telephone and in-person inquiries from the patients, the public, or practitioners
- Operating computer software and patient management systems to organize and schedule appointments (Jane software experience an asset but not a requirement)
- Process payments and insurance claims (Telus Health, Blue Cross, other billing portals)
- Laundry - washing, drying, folding and putting away sheets and linens
- Maintain a tidy and presentable office area as well as personal appearance
- Light cleaning (especially reception area, kitchen, and washroom, emptying garbage cans, sweeping, dusting, cleaning sink, toilet, mirror, loading and unloading dishwasher)
- Receive all parcels and deliveries, sort and put away inventory
- Handle general administrative tasks as necessary, including calling patients (to schedule appointments, follow-up if they are late or no-showing, or to follow-up on billings/outstanding fees), calling insurance companies to follow-up on billings, reconciling end of day point of sale reports
- Opening and closing clinic, including putting sandwich board outside in the morning, and locking up and setting alarms at night.
**EXPECTATIONS**
Employees of Brickyard Health are expected to:
- Be an advocate for good health
- Follow a team approach
- Be willing to learn and evolve with the clinic as it grows
- Use professional language at all times
- Express compassion and care towards patients that could be ill or in pain
- Be at work station before the shift begins until after the shift end
- Dress professionally
- Refrain from wearing scents and perfumes
- Make suggestions on how to perform tasks more quickly, efficiently, professionally
**Job Type**: Part-time
Pay: $17.00-$20.00 per hour
Expected hours: 25 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-11-01
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