Front Desk Attendant

2 weeks ago

Halifax, Canada The Garden South Park Inn Full time

**A beautiful inn located in the heart of the city minutes away from Halifax’s historic Public Gardens and Spring Garden Road where you can find all of the best restaurants cafes and shops Halifax has to offer. The Garden South Park Inn boasts charming well appointed rooms that are both old inn style as well as mixed in modern. A beautiful room that is quiet and centrally located, a generous breakfast from our parlor room and an incredible location. If you want to get away from the hotel style and get an inn type experience, the Garden South Park Inn is your ideal stay. We’re looking for individuals to join our team**
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Front Desk Attendant

Other responsibilities

Check-in and check-out guests, taking reservations, changing rooms if necessary

Related computer work that involves stats for the inns marketing goals, monitoring social media

Answering guest inquiries, accommodating special requests and assisting in resolving and concerns or issues in person or on the telephone

Providing information to guests about the hotel and the surrounding area

Maintaining and securing a cash float for guest transactions and currency exchange; participating in upsell programs to ensure maximum profitability

Adhere to all established credit and inventory control procedures

Present statement of charges to departing guests and receive payment

Identify and record special billing instructions

Minimize loss of revenue by adhering to all established credit and inventory control procedures

Ensure the security of keys, company and guest information

Accurate and secure gathering of guest information and use of computerized equipment and property management system

Assisting with emergency response as required

Since we are a small inn, desk staff may be required to help in various aspects of room preparations and working the cleaning crew

The position requires desk staff to do some food preparation as well as serving food to the clients.

The individual must aid the inn to maintain specific COVID protection requests by ensuring all protocols are followed

Maintaining a well-groomed and professional appearance

Can work in a fast paced environment
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Qualifications:
This is an excellent opportunity for a warm, energetic, self-motivated, team-oriented individual

Previous customer service experience an asset.

Strong attention to detail

Proven interpersonal and problem-solving abilities

Previous experience as a Front Desk Agent at a luxury property a definite asset

Flexibility in shifts is essential, as evening shifts will be required. Position requires continuous standing and walking throughout the shift. Strong knowledge of computer systems required, and additional languages are an asset.

This position starts immediately

*

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $15.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
All customers are encouraged but not required to wear masks in common areas, maintain social distancing guidelines, use sanitizer
Staff are encouraged to wear masks and maintain social distancing wash and sanitize hands

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

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