Terminal Operator

Ontario, Canada
**Job Family Group**:
Downstream Supply Chain
**Worker Type**:
Regular
**Posting Start Date**:
September 26, 2025
**Business unit**:
Trading and Supply
**Experience Level**:
Experienced Professionals

**What’s the role**

Shell is seeking a Terminal Operator to join a team of four operations personnel at the Hamilton Terminal site. This role is essential to delivering safe and reliable operations for a range of fuel customers, including both Shell and non-Shell, in the local market.

Strict adherence to Shell’s policies, regulatory standards, and Code of Conduct is essential to maintaining our License to Operate. The Terminal Operator oversees product handling, maintenance activities, and gate to gate efficiency, while serving as a key interface with contractors and carriers.

The role also includes responsibilities for the receipt, storage, and distribution of products. The Hamilton Terminal receives and distributes refined products via pipeline and truck. While pipeline operations are typically managed remotely, on-site operators must remain trained and capable of managing them to ensure business continuity.

This role requires on-site presence approximately four (4) days per week, with overtime as needed, and includes rotating 24/7 on-call availability.

Accountabilities:

- Accountable for compliance with company and regulatory procedures in the execution of the job, including HSSE (Health, Safety, Security, and Environmental), the Control Framework, the Global Terminal Operations Manual, and requirements from external regulatory agencies such as Ministry of Labour (MOL), Ministry of Environment Conservation and Parks (MECP), and Technical Standards and Safety Authority (TSSA)
- Perform handling, receiving, transferring, shipping, and storing of petroleum products via pipeline and truck
- Perform daily reconciliation of product inventories including transaction and documentation of product movements and analysis of loss/gain variances
- Manage Permit to Work (PtW) including confined space entry, control of electrostatic hazards and working at heights, including task observations
- Perform daily inspections and execute routine maintenance and housekeeping as per global and local Terminal Operating standards in order to ensure a safe, secure, and environmentally sound operation
- Troubleshoot loading rack and other terminal system malfunctions
- Conduct quality assurance sampling and testing of products
- Act as liaison with internal and external stakeholders as required to maximize terminal operation and reliability
- Communicate with the Remote Operations Centre, providing input on tank levels, upcoming pipeline and truck deliveries, and scheduled maintenance to ensure business continuity and safe operations

**What you bring**
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
- Must have a High School Diploma
- Must be willing to obtain Petroleum Mechanic License (TSSA PM3)
- Must possess a valid driver's license
- At least 3 years of relevant experience in petrochemical industry
- Must be willing to work on-call shifts, including nights and weekends, with occasional overtime and travel as needed

**What we offer**

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on innovative projects together
- Continuously grow the transferable skills you need to get ahead
- Work at the forefront of technology, trends, and practices
- Collaborate with experienced colleagues with unique expertise
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself
- Benefit from flexible working hours, and the possibility of remote/mobile working
- Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world
- Take advantage of paid parental leave, including for non-birthing parents
- Join an organization working to become one of the most diverse and inclusive in the world
- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
- Grow as you progress through diverse career opportunities in national and international teams
- Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

**Shell in Canada**

Shell Canada is part of a global group of energy and p