Implementation Specialist

5 days ago


Victoria, Canada Harris Computer Systems Full time

Implementation Specialist
CityView - Remote

Reporting to the Manager of Client Services, the successful Implementation Specialist will work closely with customers to collect business requirements, configure the software and deliver training for our CityView product.

This position is budgeted for a starting salary between $60,000 to $80,000 CAD/year based on experience.

What will be your impact?
- Configure the software using workflow and business rules to allow customers to conduct and streamline their business processes.
- Work with Data Conversion Specialists to achieve a smooth transition of legacy data.
- Train end-users in how to use the software in both remote and classroom-led sessions.
- Be an expert on the functionality and capabilities of the software, while making enhancement requests to our product development team.
- Provide outstanding customer service and resolve client issues throughout the implementation process.
- Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts and other Business Analysts.

What we are looking for?
- 3+ years of technical experience and software training experience is preferred.
- Post-secondary education in a technology-related discipline or equivalent work experience.
- Outstanding oral and written skills, as well as telephone manner.
- Ability to travel up to 10-30% throughout North America, with some weekend travel.

What would make you stand out?
- Experience with local government
- Experience with MS SQL Reporting Services (or equivalent)

What we offer?
- Compensation will consist of base salary, group performance incentive, and annual bonus
- RRSP matching program and employee stock options
- Health Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D)
- 3 weeks’ vacation

At CityView the work is not mundane, the learning never stops and you will be provided with both personal and professional growth, travel, and a chance to learn about yourself and what you are capable of.

In exchange for consistent performance, you will have the benefit of working largely autonomously and with reasonable flexibility to accommodate personal demands into your work life.

This is an opportunity to begin a long-term vocation with career prospects that go beyond CityView to Harris Computer Systems and further to the ultimate parent, Constellation Software. Constellation Software is publicly traded, owning over 400 vertical market software companies across the globe and is the largest software company in Canada. Seize the opportunity

For more details about Cityview follow the link


Software Solutions for Local Government | CityView

Local government software that helps your community grow without compromise.



  • Victoria, Canada Harris Computer Systems Full time

    Implementation Specialist CityView - Remote Reporting to the Director of Implementation Services the successful Implementation Specialist will work closely with customers to collect business requirements, configure the software and deliver training for our CityView product. What will be your impact? - Configure the software using workflow and business...


  • Victoria, Canada Checkfront Full time

    About us Join the adventure and innovate with a talented team that’s pushing the capabilities of experience management! Empower thousands of tour and activity operators. One of Canada’s top SaaS growth companies is located on beautiful Vancouver Island. As the industry's leading independent booking software, we have customers who run businesses in...


  • Victoria, Canada PSD Full time

    PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes...


  • Victoria, Canada Pani Energy Inc Full time

    **About Pani** Pani Energy is made up of a worldclass team of highly motivated individuals who share a mutual passion for the environment. We have created a web-based platform which enables the operators of water treatment facilities to operate their plants more efficiently saving energy, consumables, and the environment. We are excited to tackle...


  • Victoria, Canada Benevity Full time

    **Meet Benevity**: Benevity's award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 650+ clients (and counting!) build better cultures and engage their employees and customers to create greater social...

  • Policy Specialist

    2 weeks ago


    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...


  • Victoria, Canada University of Victoria Full time

    Organizational Unit - University of Victoria -> Student Affairs -> Residence Services - Location - University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date - 26 February 2025 - Please note that positions will close at 4 p.m. on the closing date. - FTE - 1.0 - Salary Grade - $69,052.00 - $89,791.00 - Additional Posting Information -...


  • Victoria, Canada Art Gallery of Greater Victoria Full time

    **MARKETING SPECIALIST** This role is a key member of the Development & Marketing Department and Gallery team. As the central marketing coordinator for the Gallery, the Marketing Specialist facilitates the development of internal and external materials with the Gallery’s public relations and marketing contractors. This position is responsible for the...


  • Victoria, Canada Greater Victoria Harbour Authority Full time

    We’re looking for an enthusiastic team member who values relationship-building and demonstrates a broad knowledge of communication practices. You’re as adept and motivated to write a press release as you are a communications plan, project brief, social media strategy or website copy. Navigating WordPress and modifying pages is just another day at the...


  • Victoria, Canada University of Victoria Full time

    Organizational Unit - University of Victoria -> Faculty of Social Sciences -> Geography - Location - University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date - 23 April 2025 - Please note that positions will close at 4 p.m. on the closing date. - FTE - 0.5 - Salary Grade - $79,376.00 - $103,243.00 - Additional Posting Information - N/A...