Inside Account Executive

1 week ago


Mississauga, Canada TD SYNNEX Full time

**About the Role**:
As an **Inside Account Executive** at TD SYNNEX, you'll play a pivotal role in maintaining daily contact with a key large account. Reporting to the Retail Sales Director, you will proactively drive revenues, margins, and market share to ensure organizational profitability by executing strategic, client-specific business plans and solutions. You must be a team player who provides direction to ensure a positive customer experience. With your seasoned experience, you'll handle complex customer issues with mínimal supervision, leveraging support from various departments and TD SYNNEX leadership.

**What You'll Do**:

- ** Ownership of Territory P&L**: Manage the overall blend of business and make transactional decisions that benefit the territory's profitability.
- ** Customer Relationship Management**: Develop and maintain strong relationships at all levels within assigned accounts, including executive-level connections.
- ** Problem Solving**: Identify and resolve moderate-level issues, including escalations from Inside Account Representatives.
- ** Documentation and Procedures**: Create written documentation and procedures for assigned sales accounts, delegating repetitive tasks to internal support teams.
- ** Revenue and Profitability Growth**: Drive revenue and profitability growth within the assigned territory.
- ** Collaboration**: Work with the field sales team to respond to RFPs, provide proposals, and deliver QBR and strategic customer presentations.
- ** Data Management**: Pull, create, and manipulate data from Retail Link for forecasting and inventory management.

**What We're Looking For**:

- ** Experience**: 3 to 5 years of relevant work experience with Walmart Retail Link.
- ** Skills**: Experience with demand and forecast planning, advanced Excel knowledge preferred.
- ** Education**: Post-secondary education preferred, with 4-6 years of experience in retail purchasing.
- ** Judgment**: Exercise judgment within defined procedures to solve internal and external issues.
- ** Organizational Skills**: Strong organizational and time management skills, driving tasks to completion.
- ** Opportunity Identification**: Identify needs and opportunities, developing action plans to address them.
- ** Problem Resolution**: Serve as a resource for resolving complex problems and issues.
- ** Report Preparation**: Prepare and analyze appropriate reports and business correspondence.
- ** Data Analysis**: Sort through numerical information to recognize trends and details.
- ** Confidentiality**: Maintain confidentiality of sensitive information.

LI-AI1

**À propos du rôle**: En tant que Directeur de comptes internes chez TD SYNNEX, vous jouerez un rôle crucial en maintenant un contact quotidien avec un compte clé important. Relevant du Directeur des ventes au détail, vous stimulerez de manière proactive les revenus, les marges et la part de marché pour assurer la rentabilité de l'organisation en exécutant des plans d'affaires et des solutions stratégiques spécifiques aux clients. Vous devez être un joueur d'équipe qui donne des directives pour assurer une expérience client positive. Avec votre expérience confirmée, vous gérerez des problèmes clients complexes avec une supervision mínimale, en tirant parti du soutien de divers départements et de la direction de TD SYNNEX.

**Ce que vous ferez**:

- ** Responsabilité du P&L du territoire**: Gérer l'ensemble des activités commerciales et prendre des décisions transactionnelles qui profitent à la rentabilité du territoire.
- ** Gestion des relations clients**: Développer et maintenir des relations solides à tous les niveaux au sein des comptes assignés, y compris des connexions au niveau exécutif.
- ** Résolution de problèmes**: Identifier et résoudre des problèmes de niveau modéré, y compris les escalades des représentants de comptes internes.
- ** Documentation et procédures**: Créer de la documentation écrite et des procédures pour les comptes de vente assignés, en déléguant les tâches répétitives aux équipes de soutien internes.
- ** Croissance des revenus et de la rentabilité**: Stimuler la croissance des revenus et de la rentabilité au sein du territoire assigné.
- ** Collaboration**: Travailler avec l'équipe de vente sur le terrain pour répondre aux appels d'offres, fournir des propositions et livrer des présentations stratégiques et trimestrielles aux clients.
- ** Gestion des données**: Extraire, créer et manipuler des données à partir de Retail Link pour la prévision et la gestion des stocks.

**Ce que nous recherchons**:

- ** Expérience**: 3 à 5 ans d'expérience pertinente avec Walmart Retail Link.
- ** Compétences**: Expérience en planification de la demande et des prévisions, connaissance avancée d'Excel préférée.
- ** Éducation**: Éducation postsecondaire préférée, avec 4 à 6 ans d'expérience en achats au détail.
- ** Jugement**: Exercer un jugement dans le cadre de procédures définies pour résoudre des problèmes internes et extern



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