Front Desk Receptionist/office Administrator

2 weeks ago


Edmonton, Canada Millwoods Denture Clinic Full time

Position: Front Desk / Office Administrator.

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain the patient database
- Manage professionally patient calls and inquiries about appointments, confirmations, amendments, and cancellations
- Process referral letters and other patient correspondence upon receipt from the provider; manage and file all patient records and charts
- Establish strong patient relationships while maintaining ethical professional behavior
- Establish and retain patient loyalty by delivering a tailored experience based on the patients’ expectations,
- Order office supplies.
- Organization, and other general office duties.
- Process payments, send claims and predeterminations to insurance companies and follow up with insurance companies.
- Willing to learn lab work

**Job Types**: Full-time, Permanent

Pay: $15.00-$16.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

**Education**:

- Secondary School (required)

**Experience**:

- front desk: 1 year (preferred)

Work Location: In person



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