Account Manager

2 weeks ago

Markham, Canada EnGenius Technologies Full time

**Primary Responsibilities**:
Account Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought.
- Drive major account relationships and support strategic account business development initiatives and revenue objectives
- Communicate effectively with cross-functional groups within EnGenius Technologies
- Single point of contact for all business operations and responsible for escalating issues to Management
- Develop strong professional relationships with key account contact points
- Manage and drive closure of key account initiatives
- Ensure Key Account/EnGenius Business Process alignment
- Facilitate Business, Quality, and Operational Reviews
- Communications focal point for key account targets in various vertical markets - Service Provider. Home Automation. Government/Education, etc.
- Develop and maintain relationships and proactive communications with cross-functional teams
- Work effectively with cross-functional teams

**Minimum Requirements**:

- Highly motivated individual capable of developing key account relationships
- College/University degree in Business, Engineering, or Computer Science
- 2 years experiences in selling IT products
- Strong business judgment
- Ability to multi-task and provide leadership under dynamic and stressful conditions
- Effective relationship-building skills
- Analytical, problem-solving skills
- Program/project management skills
- Ability to effectively articulate solutions, product roadmap, and lead execution with accountability and focus, both externally with the customer and internally with cross-functional participation
- Strong communication, selling, and negotiation skills
- Team oriented
- Experience in large account environment in technology such as Wi-Fi networking, POE Switching, hosted IP Office, industrial automation
- Excellent communications in English, French is an asset.
- Employment history reference check, criminal check and credit check will be required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: One location

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