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Receptionist/administrative Assistant

3 weeks ago

Duncan, Canada Hatton Insurance Agency Ltd Full time

Are you looking to start your career in the insurance industry with a supportive and professional team? We are seeking a **Level 1 Insurance Agent** for a **full-time, entry-level position** in our Duncan, BC office. This role combines reception, customer service, and general administrative duties. It’s an excellent opportunity for someone who is organized, personable, and eager to grow within the insurance field.

**Key Responsibilities**
- Greet clients and answer incoming phone calls in a professional and friendly manner.
- Provide excellent customer service as the first point of contact for our clients.
- Assist licensed brokers and producers with administrative tasks.
- Process payments, prepare documents, and update client files in our management system.
- Learn to handle basic insurance inquiries and provide support in personal lines under the supervision of a more experienced professional.
- Contribute to a positive office environment and foster a strong team culture.

**Qualifications (Priority)**
- **Level 1 General Insurance License (preferred).**:

- If not currently licensed, **must be able to obtain a Level 1 license within 3 months of employment** (support will be provided).
- Strong communication and interpersonal skills.
- Highly organized with attention to detail and accuracy.
- Comfortable using computer systems and learning new software.
- Ability to manage multiple priorities in a busy office setting.
- Previous experience in office, customer service, or reception is an asset.

**What We Offer**
- A full-time role with stability and opportunities for advancement.
- A welcoming, team-oriented environment where mentorship and training are a priority.
- Competitive salary with benefits after probation.
- Ongoing support to develop your skills and expand your responsibilities over time.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Work Location: In person