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Dental Receptionist

2 weeks ago

Duncan, Canada Alderlea Dental Health Full time

At Alderlea Dental Health, we're excited to welcome a dedicated Dental Receptionist to our team. Our long-term team member is retiring. This can be a part-time or full-time position. 2-4 days per week. In this vital role, you’ll be the friendly face that helps our patients, ensuring they feel valued and at ease. Your day will involve handling inquiries with efficiency and warmth, managing appointments seamlessly, and supporting our team with administrative tasks that keep our practice running smoothly. Your exceptional communication skills and customer service background will shine as you help create a welcoming environment for everyone who walks through our doors.

Join us in making a positive impact on our patients’ experiences, and let's grow together in a community-focused setting where your contributions truly make a difference. Send us your resume today, and let's embark on this journey together

**Compensation**:
$25 - $35 per hour

**Responsibilities**:

- Facilitate communication between our customers and team to ensure customer satisfaction
- Manage appointment schedules efficiently, balancing patient needs with our team's availability.
- Handle patient inquiries with clarity and empathy, providing accurate information and guidance.
- Coordinate with dental staff to ensure seamless patient flow and timely service delivery.
- Maintain patient records with precision, ensuring all information is up-to-date and confidential.
- Facilitate billing and insurance processes, ensuring accuracy and transparency for our patients.
- Support the team with administrative tasks, contributing to a smooth and organized practice environment.

**Qualifications**:

- Shows great interpersonal skills and excellent written communication
- Associate's degree preferred but not required to apply
- Navigates computer programs with ease to provide a quick front-desk experience for customers
- Customer service, bookkeeping, or administrative experience is preferred
- History of being deadline-driven and extremely organized

**About Company**
We are a long-standing non-corporate dental office in the beautiful Cowichan Valley. Our supportive and friendly team offers exceptional patient care.

No evenings or weekends