Clinic Care Coordinator

**JOIN OUR TEAM**

Are you a compassionate, enthusiastic, skilled individual who is interested in being part of a fun, supportive group of mental health professionals? If so, we want (and need) you

We are currently seeking a **Clinic Care Coordinator** to join our team.

This individual enjoys helping others and has exceptional customer service skills. Their organizational skills and attention to detail will keep the office running smoothly and ensure our clients always feel welcomed and cared for. As the first point of contact for our practice members it is imperative that you are friendly, warm and professional; understanding the sensitive nature of our practice.

You must be a creative self-starter who is a wiz with technology (bonus points if you know a thing or two about social media) and possess strong written and verbal communication skills. You are excellent at managing your time and would be described as reliable and dependable by those who know you well.

**About us.**

Grace North Psychotherapy is a growing private practice with offices in Barrie and Newmarket Ontario. We are passionate about providing quality mental health care and making an impact in our community. We want all those who access service to feel seen, heard and cared for while they work on exploring their mental health for an improved quality of life

Grace North provides services to children, youth and adults. We also offer parent coaching and consultation services along with therapeutic groups and workshops for individuals and our community partners.

Our Team runs on _**Integrity, Transparency, Respect, Connection, Collaboration and Compassion. **_It is essential that our Clinic Care Coordinator share our practice values when working alongside other team members, interacting with clients and within our community.

**More about our Clinic Care Coordinator**

**Qualifications**:

- Minimum 2 years’ experience as an Administrative Assistant or as an Office Manager. Experience in healthcare or social services a definite asset
- Ability to work independently with flexibility to work at home and in office
- Excellent interpersonal and customer service skills
- Private space to work at home where confidentiality can be maintained
- Must have your own laptop and phone to work from
- Ability to be proactive and initiate activities to support the practice
- Must have own transportation
- May work outside office hours to support groups/workshops when requested

**Responsibilities**:
You will be the most loved individual on our team, working to make the office run smoothly, coordinating care for all Grace North clients and ensuring our therapists have what they need to provide top quality service. You will also work closely with the Practice Owner to support with administrative needs, creating more efficient systems, writing and maintaining practice policies and managing the office
- Serve as the assistant to the Practice Owner
- Assist in coordinating the day-to-day operations of the practice
- Be the main point of contact for inquiries and concerns from therapists, clients, and third-party individuals/organizations
- Set up new clients in our electronic health system, Owl Practice.
- Communicate with our therapists to inform of new assigned clients
- Provide administrative support for special projects as assigned
- Adhere to privacy legislation respecting the privacy of colleagues and clients
- Create clinical resources and support with social media and marketing
- Onboarding new associates/students
- Help grow the practice by finding new referral sources
- Support with marketing, preparing appropriate print and digital material as required
- Perform office duties including mailing, supplies, cleaning, equipment, processing payments, errands, and purchasing
- Preparation for monthly team meetings and meeting minute taking

**Perks and Compensation**:

- Be part of a well-respected team of mental health professionals
- Hybrid work schedule
- Fun supportive office environment with awesome colleagues
- Casual professional attire
- $22/h Part-Time

**How to apply**:
**Job Type**: Part-time
Part-time hours: 10-20 per week

**Salary**: From $22.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Barrie, ON: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Barrie, ON