Customer Service Representative

2 days ago

St Catharines, Canada NatureKast Weatherproof Cabinetry Full time

**NatureKast Weatherproof Cabinetry** manufactures the finest in weatherproof outdoor kitchen cabinets with the look and feel of real wood. The company prides itself on manufacturing a unique product which provides comfort, style and unrivaled longevity in addition to providing an exceptional customer service experience.

Located in St. Catharines, Ontario, the Company is looking for a full-time **Customer Service Representative (CSR)** The role is in the office, Monday to Friday, and is a new addition to our team

If you are a self-motivated professional with a positive attitude and willingness to learn, this role is for you

**What Will You Be Doing?**
- Be the face and voice of the Company by representing the brand with professionalism, courtesy, and a customer-first mindset in all interactions with both internal and external stakeholders.
- Handle all customer calls, ensuring prompt and professional responses to their inquiries or concerns.
- Proactively handle customer concerns and complaints by actively listening, diagnosing issues, and collaborating with relevant departments to provide effective solutions that maintain customer satisfaction.
- Process and track customer orders efficiently, ensuring all necessary details are accurate and up to date for timely fulfillment.
- Act as an internal liaison between the Company, the customer and all Company departments.
- Work collaboratively with external contacts to ensure orders are handled properly, and all inquiries are addressed.
- Support customers and sales team with general and technical product inquiries.
- Continuously seek ways to improve customer service processes by identifying inefficiencies, suggesting enhancements, and contributing to a customer-centric company culture.
- Other duties as assigned. Duties and responsibilities may change at any time with or without notice.

**What Will You Bring?**
- Minimum of two (2) years of experience in a customer service role or B2B setting
- Post-secondary education, preferably in the Administration field or related
- General understanding of rendering layouts is an asset
- Strong proficiency with Microsoft Office Suite
- Superior attention to detail and accuracy
- Ability to work independently while adhering to deadlines and procedures
- Capacity to learn quickly, retain information and be willing to assist in various areas of customer service
- Willingness to embrace changing priorities
- Strong written and interpersonal communication skills

We appreciate all who express interest; however, only those selected for an interview will be contacted.

  • Customer Service Representative

    1 week ago

    St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...

  • CSR - Customer Service Representative

    1 week ago

    St. Catharines, Ontario, Canada Lincoln Appliance Service Centre Inc Full time

    Customer Service Representative Job PostingWe are a local company looking for a full time customer service representative. In this role, flexibility , a customer-focused approach and attention to detail is essential. Hours of work are on a Monday - Friday 8-5 schedule.Experience/Qualifications – We will only contact candidates with customer service...

  • Customer Service Representative

    2 weeks ago

    St. Catharines, Canada Lincoln Appliance Service Centre Full time

    The CSR is responsible to provide customer service over the phone and in person while doing office-related duties using technology such as computers, printers and debit machines. In your capacity as a CSR you remain flexible to provide any assistance that may be required by your Office Supervisors. **Essential Job Functions**: In your capacity as a CSR you...

  • Customer Service Representative

    21 hours ago

    St. Thomas, Canada Speedy Auto Service Full time

    **Speedy Auto Service is looking for a Customer Service Representative!** If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As a **Customer Service Representative**, you will act as a brand ambassador and deliver a positive experience to all...

  • Customer Service Representative

    2 days ago

    St. Catharines, Canada U-Haul Full time

    **Location**: 72 Vine St S, St. Catharines, Ontario L2R7N4 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    19 hours ago

    St. Catharines, Canada Span Medical Products Canada Full time

    Span Medical Products Canada designs and manufactures the industry's most comprehensive line of specialty solutions, hospital beds for pressure management and patient positioning. Span-America's clinically proven product lines are recognized in medical facilities throughout North America. The company also manufactures and markets specialty foam products for...

  • Customer Service Representative

    1 week ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 days ago

    St. Catharines, Canada BMO Financial Group Full time

    31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    4 days ago

    St. Catharines, Canada Brand Blvd Full time

    We are on the hunt for a Customer Service Representative to join our team! The client experience is our top priority, so this individual must have a positive, upbeat attitude and is always willing to go the extra mile! Your roles will include (but not limited to): - Communicating and collaborating with multiple team members - Process customer orders with...

  • Customer Service Representative

    5 days ago

    St. Catharines, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:12/14/2025Address:420 Vansickle Road Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...