Customer Service Representative

2 weeks ago

St Catharines, Canada Brand Blvd Full time

We are on the hunt for a Customer Service Representative to join our team The client experience is our top priority, so this individual must have a positive, upbeat attitude and is always willing to go the extra mile Your roles will include (but not limited to):

- Communicating and collaborating with multiple team members
- Process customer orders with accuracy and efficiency
- Build and maintain relationships with our suppliers and customers
- Using a variety of web-based platforms
- Troubleshooting and resolving order obstacles in a timely manner, and always with a smile
- Ensure the client experience exceeds expectations
- Assisting with fulfillment duties if required

You bring:

- Innovative problem-solving skills
- Enthusiasm and the ability to stay cool and calm under pressure
- Almighty attention to detail
- Strong written and verbal communication skills
- Previous experience in a customer service role

This position is a sweet opportunity to use your talents in a variety of ways, while working with a team of dynamic people.

Brand Blvd is an equal opportunity employer.

Due to the nature of this role, applicants must be double vaccinated.

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- St. Catharines, ON L2W 1A1: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

Work Location: Hybrid remote in St. Catharines, ON L2W 1A1

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