Ops Coordinator
1 week ago
**Position Title**: Ops Coordinator
**Job Summary**:
Provides operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area. Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan to minimize costs and ensure service integrity. Performs process checks to ensure regulatory compliance.
**Essential Functions**:
Monitors facility reporting metrics related to service, safety, cost and quality on a daily basis. Investigates potential performance issues and addresses with Business Contacts and Authorized Officers (BC/AO). Reviews inaccuracies in generated reports with appropriate parties to include administrative staff and BC/AOs. Ensures errors are corrected in appropriate systems and verifies accuracy of metrics reported Communicates with BC/AOs of Independent Contractors (ICs), Independent Service Providers (ISPs) and temporary agency employees regarding day-to-day operations including IC/ISP requested load plan changes and implements these changes into the Vision/VRP systems. Reviews operational metrics with BC/AOs that will affect daily planning and performance including service and customer satisfaction Investigates customer service complaints to include disputed deliveries, missing packages, early and late pickups, etc. Communicates resolved issues with customer directly to ensure customer satisfaction Escalates unresolved issues with BC/AOs to appropriate management Maintains and updates vehicle maintenance information on all temporary and/or company-owned assets. Responsible to ensure contractually agreed upon standards and Department of Transportation (DOT) requirements are adhered to for both company and vendor equipment Creates and maintains files for company and vendor equipment and ensures that all relevant insurance and maintenance documents are accurate and up to date. Creates and maintains files in accordance with DOT regulations for all drivers (IC, ISP and Temporary) Assists in the development and implementation of the corrective action plans if any discrepancies or violations are found in the Business Control Self Assessment (BCSA) tests for the appropriate area Coordinates the dispatch of linehaul transportation equipment. Accurately enters all dispatch events into the online system to ensure timely delivery and pickup of trailers. Completes yard inventory to verify location of equipment Investigates and reports linehaul schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route trailer breakdown or accident
**Minimum Education**:
High school diploma or GED required; Bachelor’s degree in, Business, Logistics or a related area preferred
**Minimum Experience**:
Administrative support, customer service or dock operations experience preferred
**Required Skills, Abilities and / or Licensure**:
**Address**: 2000 Chemin St Francois
**City**: Dorval
**State**: Quebec
**Zip Code**: H9P 1K2
**Domicile Location**: FXG-CAN/CAN/Q6104/Montreal-Local
**Auto req ID**: 409056BR
**Position Type**: Part time
**Employee Type**: Non-Exempt
**Other Job Description Information**:
Part time permanent position
Must be bilingual
Must be available to work Tuesday to Saturday 14:00 to 20:00
Must be available to work weekends and during peak period based on operational needs
**EEO Statement**: FedEx Ground is an equal opportunity employer
-
Coordonnateur(Trice) Ressources Humaines
2 weeks ago
Dorval, Canada Management-OPS Full time_Management OPS est une entreprise spécialisée en services d’impartition dans les secteurs aéroportuaire et transport terrestre. Elle œuvre pour le compte de clients d’envergure, qui lui confient la gestion de leurs opérations de service à la clientèle, nettoyage, bagagerie et sécurité. Les équipes de Management OPS sont en première ligne et...
-
Dorval, Canada Menzies Aviation Full timeA leading aviation handling company located in Dorval, Quebec, seeks a Ramp Agent to coordinate flight turnarounds, ensure safety and compliance with all operational standards. The ideal candidate will have strong communication skills and operational knowledge in the airline industry. Must hold a valid driver’s license and be able to work flexible shifts....
-
Dorval, Canada Menzies Aviation Full timeA leading aviation handling company located in Dorval, Quebec, seeks a Ramp Agent to coordinate flight turnarounds, ensure safety and compliance with all operational standards. The ideal candidate will have strong communication skills and operational knowledge in the airline industry. Must hold a valid driver’s license and be able to work flexible shifts....
-
Embed Canada Operations Specialist
1 week ago
Dorval, Canada GCL Full time**Role Title: Embed Canada Operations Specialist (Dome Productions)** **Compensation Range: $60K Canadian Dollar, Annual** **Reports To: International Operations Manager** **Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want...
-
Routes Marketing Manager
2 weeks ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting to the Manager, Routes Marketing International, the Routes Marketing Manager, International...
-
Leader, Supplier Performance
2 weeks ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Prioritize...
-
Electrical Cabin Systems Integrator
2 weeks ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **Summary**: The cabin interior systems...
-
Manager, Demand Planning
6 days ago
Dorval, Canada Joseph Ribkoff Full timeJoseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with. Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has...
-
Leader, Supplier Performance
2 weeks ago
Dorval, Canada Bombardier Full timeBombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **Why Bombardier?**: - Our employees are...
-
Dorval, Canada Bombardier Full timeJoin to apply for the Cabin Systems Integration, Engineering Senior Professional role at Bombardier Why join Bombardier? At Bombardier, we design, build and maintain the world’s peak‑performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting...
