Partnerships and Sponsorships Manager

2 weeks ago

Montréal, Canada Foodtastic Full time

**About the Company**

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm. Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny.

**Partnerships and Sponsorships Manager (On-site: 9300 Trans Canada Route, St-Laurent, QC, H4S 1K5)**

The Partnerships and Sponsorships Manager is responsible for managing and overseeing the partnership and gift card program at Foodtastic. This role involves coordinating the sales, distribution, and tracking of gift cards, as well as providing excellent customer service to ensure customer satisfaction. The Partnerships and Sponsorships Manager works closely with the Marketing department to optimize gift card sales and maintain accurate records.

**Duties and Responsibilities**:

- Partnership and Gift Card Program Management_
- Develop and implement strategies to maximize gift card sales and profitability.
- Create and maintain effective procedures for gift card issuance, activation, and redemption.
- Monitor gift card inventory levels, ensuring an adequate supply for customer demand.
- Collaborate with marketing to promote gift cards through various channels, including online and in-store displays.
- Analyze gift card sales data to identify trends, opportunities, and areas for improvement.
- Sales and Distribution_
- Process gift card orders, including bulk purchases from corporate clients and individual sales to customers.
- Coordinate the distribution of gift cards to retail locations, e-commerce platforms, and other outlets.
- Provide support to retail staff in processing gift card transactions and addressing customer inquiries.
- Customer Service_
- Oversee escalated gift card issues from the customer service team.
- Assist customers with gift card inquiries, including balance checks, activation, and redemption.
- Resolve customer issues or complaints related to gift cards promptly and professionally.
- Collaborate with the customer support team to ensure consistent and satisfactory customer experiences.
- Reporting and Analytics_
- Maintain accurate records of gift card sales, redemptions, and financial transactions.
- Generate regular reports on gift card performance, including sales figures, redemption rates, and customer feedback.
- Identify opportunities for increasing gift card sales and improving program efficiency.
- Compliance and Security_
- Ensure compliance with applicable laws and regulations governing gift card programs.
- Implement security measures to protect against fraud and unauthorized use of gift cards.
- Stay updated on industry trends, best practices, and emerging technologies related to gift card programs.

**Qualifications**:

- Minimum of two (2) years of experience in marketing, sales or partnerships.
- Proven experience in managing gift card programs or similar sales and marketing roles.
- Strong analytical and problem-solving skills.
- Strong organizational skills
- Excellent communication and interpersonal skills.
- Perfectly bilingual (French and English)
- Detail-oriented with a high level of accuracy in record-keeping.
- Proficient in using computer systems and software related to gift card management.
- Ability to work independently and as part of a team.
- Customer-centric mindset with a focus on delivering exceptional service.
- Familiarity with applicable laws and regulations related to gift card programs is a plus.

  • Manager, Events

    7 days ago

    Montréal, Canada Arthritis Society Canada Full time

    **Job Summary**: Reporting to the Vice President, Eastern Canada and working as part of the nationwide revenue development team, this senior fundraising professional plays an integral role in the organization’s growth through engagement of key donors in support of our annual events, such as Move Your Way; the Bal en feu; and annual cultivation initiatives....

  • Manager - Public Relations, Sponsorship, and

    6 days ago

    Montréal, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Business area: Nespresso Canada** **Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3; Hybrid** **A little bit about us** Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA...

  • National Events and Sponsorship Specialist

    1 week ago

    Montréal, Canada Gowling WLG Full time

    **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service. Employee...

  • Vice President, Events, Partnerships and Field

    3 days ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Channel Partnership Manager

    8 hours ago

    Montréal, QC, Canada Blue Signal Search Full time

    Channel Partnership Manager – Insight Programs Location: Remote (Montreal, QC, Canada) Our client is a global cybersecurity innovator protecting organizations of every size from advanced threats. They are expanding their partner-first strategy across North America and need a Channel Partnership Manager to own and accelerate growth with a premier...

  • Channel Partnership Manager

    32 minutes ago

    Montréal, QC, Canada Blue Signal Search Full time

    Channel Partnership Manager – Insight Programs Location : Remote (Montreal, QC, Canada) Our client is a global cybersecurity innovator protecting organizations of every size from advanced threats. They are expanding their partner-first strategy across North America and need a Channel Partnership Manager to own and accelerate growth with a premier...

  • Advisor, Sponsorships and Event Marketing

    2 weeks ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Partnerships Manager

    2 weeks ago

    Montréal, Canada Ebury Full time

    Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs,...

  • Field Marketing Manager

    1 week ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 230421 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Field Marketing Manager is responsible of building and leading the implementation of a comprehensive event strategy, in support of the overall Quebec marketing strategy led by the Director, Marketing Planning and Regional Growth...

  • Regional Manager, Partnerships

    1 week ago

    Montréal, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....