Office Manager

**Job Title: Office Manager - pt Health Trafalgar Physiotherapy**

Location: 1235 Trafalgar Rd.

Oakville, Ontario

Employment Status: Permanent Full-Time

Schedule: Monday - Friday (09:00 - 17:00)

Rate Compensation: $20.00 - 24.00 per hour

Are you the glue that holds the team together and positively engages the team and clients? If so, join us at
- **pt Health Trafalgar Physiotherapy**, a
- **Lifemark Health Group** company, Canada's premier, largest and most comprehensive healthcare management organization and be our
- **Office Manager**.At Lifemark, we walk the talk of our company's
- **Core Values: “We have fun,” We strive for simplicity,” We trust each other to do the right thing,” We go the extra kilometre,” and “We belong here.”**

**Why Lifemark?**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team.
- Competitive compensation with an excellent benefits package for permanent employees.
- Shoppers Drug Mart Employee discount.
- Employee Stock Purchase Plan.
- Annual continuing education allowance with a variety of internal training opportunities.
- Employee Referral Bonus Program.
- Pathways for corporate leadership.
- National Partner of Special Olympics Canada.
- Opportunities for mentorship as well as a positive and comforting work environment.
- Nationally recognized brand with a strong digital presence.
- Diverse, stable caseload with the flexibility to integrate pre-existing clients.

**Qualifications**:

- Preferably an undergraduate diploma in a business program or equivalent.
- Excellent communication and people management skills.
- A high degree of attention to detail, organizational and multi-tasking skills in a busy and fast-paced work environment.
- Experienced working in a private rehabilitation clinic for 1-3+ years in a management capacity is a definite asset.
- Computer savvy and possessing advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.).
- Experience with accounting and budgeting is preferred.
- Strong competencies in public speaking, marketing and continuing education are a plus.
- Flexible and adaptable to change and able to hit the ground running.

**Duties and Responsibilities**:

- Responsibilities include following standard administrative processes, ensuring revenue and cash receipts reconciliation is completed accurately and timely and providing administrative support to patients and staff.
- Promote shared vision and values, and use those principles to guide the actions of the clinic’s staff.
- Effectively manage and support the Clinic Lead's initiatives, including supporting the people and administrative strategies.
- Strong analytical and problem-solving skills.
- Approve payroll, invoices and expenses for clinic staff.
- Responsible for the billing, AR & cash flow of the clinic.
- Lead the clinic team in a way that promotes company culture and a high employee engagement score.
- Staff management, including hiring, constructive review, and disciplinary action.
- Relationship building, marketing and sales experience with referral sources, employers, and governing bodies.
- Oversees outcomes related to key performance indicators for programs and individuals.
- Track coverage for all funding streams to ensure approval.
- Complete data entry and billing.
- Provide administrative and clinical support when needed.
- Other duties may be assigned.
- We have gone above and beyond to ensure the safety of our patients and employees with PPE provided, the spacing of patients, screening, and more. Extensive safety protocols and procedures have been put into place and are mandatory._- Lifemark promotes equal employment opportunities for all job applicants, including that self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._

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