Immigration Client Intake Specialist
1 week ago
Altec Global Inc. is a professional immigration consulting and legal services based in Toronto, Canada. We are looking for a Client Intake Specialist to join our team.
**Job Duties**:
- Evaluate prospective client inquiries and phone calls, analyzing their case and background based on the firm's SOP
- Identify client's needs and describe services that the firm offer
- Collecting prospect's contact information and their background and record to CRM system
- Set appointments for potential clients that meet the criteria with the firm's consultants
- Sending retainer agreements and followup with prospects and address their concern
- Work with marketing department to collaborate on sales and parnership strategies to increase client intake's rate
- Perform clerical tasks as needed
**Requirements**:
- Proven experience as an immigration client intake specialist 1-2 years
- Good understanding of client relationship management
- Well-organized
- Good knowledge of immigration programs
- Language: Fluent in both English AND Mandarin Chinese; French, Cantonese or any other languages or dialects fluency highly appropriated.
**Salary**: $18.00-$25.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Client Intake: 1 year (preferred)
Work Location: One location
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