Bilingual Rental Support Coordinator

4 days ago

Carp, Canada Total Power Limited Full time

**We Offer**
- Comprehensive Medical and Dental Benefits
- Employer RRSP Matching Program
- Annual Health/Wellness Spending Accounts
- Professional Growth & Development

This role can be based out of the Ottawa or Montréal location.

**Summary**

Under the leadership of the Rental Support Manager, the Rental Support Coordinator plays a key role in upholding the administrative functions, including but not limited to managing all associated invoicing, contracts, reports and documentation for the Rental Department within the Ottawa and Montréal location.

**What You’ll Do - The Role (Responsibilities)**
- Gather all pick up tickets returned with all corresponding documents to generate a rental return invoice (Draft).
- Obtain all fuel receipts from fuel suppliers and match to corresponding customer’s invoice.
- Invoice inventory quantity discrepancies once confirmed with Operation Manager and Sales Rep.
- Run monthly Cycle Billing for long-term rentals.
- Communicate with the Rental Sales Department to keep all signed agreements up to date in order to have proper P.O.s from customers when processing invoices.
- Prepare invoices and obtain approval from Sales Representatives for designated territory including sending to customers electronically or by mail.
- Communicate with customers regarding invoice questions and escalating receivable/customer concerns and issues to the Rental Support Manager.
- Ensure re-rentals costs are matched with corresponding revenue and posted in correct accounting period.
- Maintaining accurate and up to date customer records.
- Other tasks and duties as assigned from time-to-time and deemed necessary and relevant to the role of Rental Support Coordinator by management.

**What You Need (Requirements)**
- High School diploma or equivalent required.
- Post-secondary education in finance/administration is considered an asset.
- Bilingual in French and English is required.
- Strong communication and interpersonal skills
- Ability to multi-task and manage competing priorities in a fast-paced environment.
- Exceptional time management skills
- Organized and detail oriented.
- In the case of a power outage or declared State of Emergency by any level of Government in your Region, be available for work.

**Working Conditions**
- Extended periods of sitting.
- Continued use of a computer and phone.
- Manual dexterity required to use computer and peripherals.
- Interaction with employees, management, and the public at large.
- Working in a busy office environment with frequent interruptions.

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