Client Care Coordinator

Client Care Coordinator for the Hripko Real Estate Team

**Location**: Calgary, AB (In-Person, Monday to Friday)

**Job Type**: Full-time, Permanent

**Company Overview**:
The Hripko Real Estate Team is one of Calgary’s top-ranked and most respected teams, known for delivering exceptional service and results across the real estate spectrum, from luxury properties to first-time buyers and investment opportunities. Our business thrives on professionalism, integrity, collaboration, innovation, and attention to detail. We are committed to providing a memorable and high-touch client experience while fostering a positive, collaborative, and energetic office culture.

**Job Summary**:
We are seeking a tech-savvy and detail-oriented **Client Care Coordinator** to join our high-performing real estate team. This full-time, in-person role is ideal for someone who is highly organized, proactive, and thrives in a fast-paced, collaborative environment. You’ll play a vital role in keeping our team running smoothly, supporting everything from client communication and document preparation to marketing, listing coordination, and system management. If you're someone who loves variety, is passionate about service, and enjoys being part of a dynamic team, we want to hear from you.

**Key Responsibilities**:

- **Scheduling & Coordination**: Book appointments, showings, meetings, and ensure the team calendar is up-to-date.
- **Document & Transaction Management**: Prepare listing and offer documents, proofread contracts, and manage transactions from contract to close.
- **Listing Coordination**: Coordinate photographers, signage, MLS entries, and feature sheets for new listings.
- **Database & CRM Management**: Keep our CRM and backend systems up to date with new leads, follow-up notes, and listing data.
- **Social Media & Marketing Support**: Assist with social media scheduling and content creation for Instagram, Facebook, LinkedIn, and YouTube.
- **Campaign Support**: Help execute marketing campaigns and events, both digital and in-person.
- **Errand Running & Deliveries**: Drop off and pick up lockboxes, signs, sold stickers, client gifts, and other essential materials around the city.
- **System Oversight**: Ensure backend systems are updated accurately with listing status, price changes, sold data, etc.
- **Event Planning Assistance**: Help plan and execute client appreciation events, community initiatives, and pop-up events.

**Required Skills & Experience**:

- Strong organizational skills and ability to manage competing priorities
- Excellent verbal and written communication
- Proficiency with tech platforms (Google Workspace, Microsoft Office, Canva, social media platforms)
- Experience using or learning CRM software (e.g., Trello, BombBomb, Typeform, Follow Up Boss)
- Strong attention to detail and ability to work well under pressure
- Social media content knowledge (Instagram Reels, YouTube, etc.)
- Comfortable speaking on the phone and engaging with clients
- Minimum 3 years of experience in an administrative, executive assistant, or client service role
- Experience in real estate or marketing is an asset but not required
- Must have a valid driver’s license and access to a vehicle (some driving required)
- Must be legally eligible to work in Canada

**Work Environment**:

- This is a **full-time, in-person** role based out of our Mission office
- Office hours are typically **Monday to Friday, 9:00 AM - 5:00 PM**:

- Occasional weekend support may be requested based on events or business needs
- Full training will be provided during onboarding

**Compensation & Benefits**:

- **Salary**: $40,000 - $60,000/year (commensurate with experience)
- On-site parking
- Company car available for work-related errands
- Participation in team events and incentive programs
- Opportunities for growth within a high-performing, respected team
- Collaborative, self-starter with a great attitude
- Confident communicator who values client service
- Thrives in a fast-paced, tech-forward environment
- Can juggle multiple tasks and pivot with ease
- Driven by detail, efficiency, and creating memorable experiences

**How to Apply**:

- Why are you interested in this position?
- What are 3 personal values that guide your work?
- What are you looking for in your next role?
- What are your favourite hobbies or passions?

Join a team that’s making waves in Calgary real estate, and have fun doing it.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

**Benefits**:

- Company car
- Company events
- On-site parking

Work Location: In person