IT Operations Analyst

21 hours ago

North York, Canada YuJa Inc. Full time

YuJa is looking for a passionate individual to play the role to join our Internal Operations Team to play the role of an IT Operations Analyst within our Toronto office. Our team is passionate, excited about growth opportunities, and very creative. We are looking for people who are like-minded in vision and can also contribute to the diverse thinking our team requires.

**About Us**

YuJa is a leader in enterprise video solutions. Our products harness the power of video to educate, engage, inspire, and collaborate. We serve organizations of all sizes, within all sectors, including higher-ed, K-12, government, healthcare, non-profit, and corporate delivering engaging video experiences. Our portfolio includes products for lecture capture, live streaming, media management, video conferencing, video test proctoring, digital asset management, and enterprise accessibility. We have legal headquarters in Delaware with primary U.S. offices in Silicon Valley, California, and Canadian offices in Toronto.

**About the Role**

As an IT Operations Analyst, you will be responsible for assisting and supporting with the following:

- Managing and configuring SaaS systems such as Google Workplace, NetSuite, OneLogin, Bamboo, Atlassian (Jira), Salesforce, Freshworks. Not required to be proficient in all. Salesforce CPQ Configuration experience is a major plus.
- Provide front-line on-site internal IT support including daily IT operations for server and network maintenance, hotline & deskside support, equipment maintenance, and service provisioning for internal staff.
- Work with other departments to understand their needs and find ways to assist/improve their processes with IT solutions.
- Help find and implement new ways to improve our cybersecurity posture and ensure compliance with security standards.
- Performing troubleshooting through diagnostic techniques and pertinent questions
- Responsible for PCs, printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)
- Installing and upgrading windows and software
- Diagnose and resolve technical hardware and software issues
- Experience administering systems in an enterprise network environment, requiring knowledge of TCP/IP, DNS, DHCP, and other network services and protocols
- Knowledge of PowerShell would be an asset
- Perform other duties upon request

**About You**
- 1-2 years of experience as an IT Help Desk/Support Technician
- Flexible personality with a positive and can-do attitude
- Possess good verbal and written communication skills
- Possess the ability to multitask
- Possess CompTIA A+ or relevant technical certifications - an asset

**Why you'll love working here**
- Competitive Base Salary
- Comprehensive health, vision and dental benefits which are 100% employer-paid
- Flexible work hours to help create an ideal work/life balance
- Paid sick days
- Company provided snacks and drinks
- Employee recognition activities and rewards such as gift cards, employee of the week, etc.
- Continuous learning opportunities to promote personal and professional growth
- On-the-job experience with senior-level business leaders
- YuJa is recognized by Forbes multiple times as one of the best start-up employers in Canada.

**How to Apply**

YuJa is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**_

  • Business Analyst

    7 days ago

    North York, Canada Alpha Global IT Full time

    **POSITION : Business Analyst** **REPORTING TO**: Director of Operations **PRIMARY FUNCTION**: **ROLES & RESPONSIBILITIES**: - Develop business requirements for internally and externally generated features from business needs provided by product management. - Collaborate with the product design engineer on user interface and user experience needs. - Work...

  • Operations Analyst

    2 days ago

    North York, Canada VirgoCX Inc Full time

    **About VirgoCX** VirgoCX is committed to making crypto trading safe, easy, and affordable for Canadians. It is Canada's trusted cryptocurrency trading platform and is dedicated to streamlining trading experience and empowering clients with advanced technology, superior liquidity and best-in-class security. **Mission and Vision** VirgoCX's mission is to...

  • Operations Analyst

    4 days ago

    North York, Canada VirgoCX Inc Full time

    **About VirgoCX** - VirgoCX is committed to making crypto trading safe, easy, and affordable for Canadians. It is Canada's trusted cryptocurrency trading platform and is dedicated to streamlining trading experience and empowering clients with advanced technology, superior liquidity and best-in-class security. **Mission and Vision** - VirgoCX's mission is to...

  • Technical Analyst, Operations

    6 days ago

    North York, Canada Ministry of Health Full time

    Are you passionate about leveraging cutting-edge technology to ensure the seamless operation of critical and emergency services? We're seeking a skilled Technical Analyst Operations to play a pivotal role in analyzing, designing, implementing, and reporting on the performance of a diverse range of integrated Information Technology (IT) systems. If you're...

  • Revenue Operations

    3 days ago

    North York, Canada YuJa Inc. Full time

    We are looking for a highly motivated and analytical Revenue Operations (RevOps) Analyst to join our fast-paced, collaborative team. In this role, you’ll be instrumental in optimizing our go-to-market processes and ensuring seamless alignment between Finance, Sales, Marketing, and Client Success. Your core mission will be to drive operational efficiency,...

  • Senior Systems Analyst, Fundraising

    2 weeks ago

    North York, Canada Chai Lifeline Canada Full time

    Senior Systems Analyst, Fundraising & Operations (Salesforce NPSP) Why work for Chai?! Comprehensive benefits Generous vacation including all Jewish holidays Great culture - we’re always here to help each other out! Since 2006, Chai Lifeline Canada has been providing services to children and families who are impacted by chronic or life-threatening illness....

  • Cloud Operations

    21 hours ago

    North York, Canada Limelight Software Full time

    **Welcome to Limelight Software!** *** **Who We Are** At Limelight, we are on a mission to modernize how companies collect and analyze their data while providing an exceptional customer experience. Our platform, Limelight is transforming spreadsheets into a real-time, collaborative financial planning and analysis workspace. As leaders in innovation, we are...

  • Operations Analyst

    2 weeks ago

    North York, Canada Sweets From the Earth Full time

    **Operations Analyst (Full-Time, 8-Month Contract)** Reports to: VP Operations Location: 101 Canarctic Dr, North York, ON M3J 2N7 Type: Full-Time, Temporary (8-month contract) Here we grow again! Sweets from the Earth has been named one of Canada’s fastest growing companies for the 10th consecutive year. As a proud plant-based manufacturer with an...

  • Financial Analyst

    20 hours ago

    North York, Canada Talize Full time

    **About Us**: Talize Inc. is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and...

  • Operations Analyst

    1 week ago

    Caledonia Rd, North York, ON MA W, Canada Roots Full time

    Nature & Scope → Your Role at RootsThe Operations Analyst supports the operational performance of the Leather Factory by providing accurate data analysis, performance reporting, and process insights that drive productivity, quality, and cost optimization. This role connects production data with actionable business decisions, supporting all factory areas...