Administrative Supervisor

4 days ago

North York, Canada Tdot Immigration Services Inc. Full time

**Overview**

Are you ready to lead a team that keeps operations running seamlessly in one of Toronto’s fastest-growing immigration firms? TDOT Immigration is looking for a **driven, detail-oriented Administrative Supervisor** who can lead, monitor, and empower our admin team while ensuring every client’s process runs smoothly from intake to completion.

**Duties**
- Supervise and monitor the daily performance of the admin team to ensure deadlines, service standards, and accuracy are consistently met.
- Ensure exceptional client service by maintaining prompt communication and professional handling of every case.
- Train and mentor the admin team regularly to build skill, confidence, and efficiency.
- Identify gaps in processes and create effective solutions to keep operations running at peak performance.
- Take initiative to manage high-priority tasks without waiting for instructions.
- Collaborate with the Operations, Client Relations, and Finance teams for smooth cross-department coordination.
- Ensure end-to-end process excellence for every client.

**What We’re Looking For**
- Minimum **3 years of experience in the immigration industry** (preferred in a consultancy, law firm, or RCIC-led practice).

OR
- Minimum **3 years of project management or office operations experience** where you have led teams and managed multiple workflows.
- Strong leadership and decision-making skills with a sense of ownership and accountability.
- Excellent communication and organizational abilities.
- A proactive problem solver who thrives in a fast-paced environment.
- Strong attention to detail and ability to multitask under pressure.

**Why Join TDOT Immigration**
- Be part of a professional, high-performing team that values growth, accountability, and excellence.
- Opportunity to lead an administrative department that supports thousands of clients globally.
- Dynamic, collaborative, and growth-focused work culture.
- Competitive salary based on experience and skill set.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you ever supervised, trained, or managed a team of at least 2-3 people in a professional setting?
- This role requires taking ownership of all admin workflows without constant supervision. Do you consider yourself proactive, accountable, and confident in making operational decisions?

**Experience**:

- immigration industry: 3 years (required)

Work Location: In person

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