Aftermarket Product Support Sales Manager

Company:
Finning Canada

Worker Type:
Permanent

Position Overview:
Join Our Team as an Aftermarket Product Support Sales Manager

Are you a strategic leader with a passion for driving growth and delivering exceptional customer experiences? Based in Edmonton, this key leadership role is your opportunity to make a significant impact across our parts, service, and equipment divisions. As the Aftermarket Product Support Sales Manager, you’ll spearhead initiatives that boost profitability, elevate customer satisfaction, and foster a high-performing, engaged team. Your leadership will be instrumental in shaping the future of our sales and marketing success.

Job Description:
Key Responsibilities:
- Strategic Leadership: Oversee and enhance the effectiveness and efficiency of the sales force through strategic management.- Collaborative Relationships: Foster close and productive relationships with branch and regional operational managers to ensure exceptional customer satisfaction.- Communication Excellence: Ensure timely and appropriate dissemination of competitive intelligence, product updates, and health and safety information.- Team Development: Recruit, lead, coach, develop, and mentor a high-performing sales team.- Customer Relationship Management: Develop and implement customer relationship management strategies leveraging SalesLink technology.- Opportunity Identification: Proactively identify and capitalize on new business opportunities.
- Core Competencies:
- Ensures Accountability and Drives Results: Takes responsibility, owns up to commitments, is accountable for actions and the actions of those they lead. Strong bias to action, an eagerness to take the initiative and the ability to infuse their team with a sense of urgency.- Instills trust: Trustworthy, honest, and authentic. Acts with integrity and is trusted by others to deliver and look after broader interests than oneself.- Presentation Mastery: Exceptional presentation skills to effectively communicate with diverse audiences.- Leadership Excellence: Proven leadership abilities to inspire and guide teams towards achieving strategic goals.- Influencing Skills: Strong influencing skills to drive change and achieve desired outcomes.- Communication Proficiency: Superior communication skills, both written and verbal.- Interpersonal Skills: Outstanding interpersonal skills to build and maintain strong relationships.
- Knowledge and Expertise:
- Strategic Experience: Over 10+ years of progressive experience in strategic or management roles.- Business Acumen: Deep understanding of business principles and practices.- Industry Knowledge: Extensive knowledge of products and services within the construction industry.- Financial Targets: Achieve revenue, expense, and profitability targets.- Customer Relationship Development: Strategically develop and nurture customer relationships.- Professional Representation: Represent the company with professionalism and ethical integrity.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.