Human Resources Manager

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

**The Company**:
OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

**About the role**:
As a **Manager, Human Resources**you will play a critical leadership role in shaping the people’s strategy for the organization. You will lead and develop a team of HR Business Partners, fostering a culture of collaboration, innovation, and excellence. By building strong, trusted relationships with senior leaders, you will serve as a strategic advisor, ensuring that HR initiatives align with divisional business objectives and contribute to overall company success.

**What you’re responsible for**:
**Leadership and Team Development**
- Lead, mentor, and develop a team of HR Business Partners, equipping them with the skills and knowledge to drive impactful people strategies.
- Provide ongoing coaching and professional development opportunities, fostering a high-performing and engaged HR team.

**Strategic HR Partnership**
- Establish trusted relationships with senior leaders, serving as a key advisor on HR strategies that support business objectives.
- Collaborate with leadership to design and implement innovative, people-centric solutions that align with corporate culture and enhance organizational effectiveness.
- Utilize data-driven insights to develop compelling business cases for change and influence decision-making in a complex environment.

**Business Alignment and Execution**
- Work closely with divisional leaders to translate business priorities into actionable HR strategies and initiatives.
- Support the execution of key programs, ensuring alignment with long-term business goals and company values.
- Leverage a strong business acumen to guide leaders through workforce planning, organizational design, and talent initiatives that drive growth and performance.

**Compliance and Risk Management**
- Ensure HR policies, practices, and programs comply with all relevant employment laws and regulations across all North American Programs.
- Stay up to date on legislative and regulatory changes, proactively assessing their impact on the organization and advising leadership on necessary adjustments.
- Partners with legal and compliance teams mitigate risks and promote ethical, fair, and inclusive workplace practices.

**Continuous Improvement and Quality Assurance**
- Maintain high-quality standards in HR delivery service and identify opportunities for process enhancements.
- Proactively assess HR programs and practices, recommending improvements to optimize efficiency and effectiveness.

**Minimum Education, Knowledge, Skills, and Abilities**:

- Degree or Diploma in a field related to Human Resource Management, and or an equivalent combination of education and experience.
- 10+ years’ experience in Human Resources in an advisory or senior operational role.
- CPHR or other relevant designations.
- Experience in the full HR value chain and HR best practices: talent management, career management, succession planning, workforce planning, performance management, remuneration and rewards, organizational effectiveness, and employee relations.
- Proven ability to build strong partnerships with all levels of leaders.
- The ability to collect and use high-quality data and analytics across the HR value chain matters to support diagnosing people issues.
- Effective decision-making, critical thinking, and problem-resolution skills.
- French is an asset.

**What we offer in return**:

- Competitive base salary $90-$100K +bonus
- RRSP matching program
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- Training and development opportunities to grow your career
- Named one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
- Employee development programs

**Next Steps**:

- **Step 1**: If your profile is a match, we will invite you for a first conversation with the recruiter.
- ** Step 2**: The next step is a virtual conversation with the hiring manager.
- ** Step 3**: The final step is a panel conversation with the extended team members.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work perfo