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Service Administrator
3 weeks ago
**WANT TO WORK for one of Canada’s Best Managed Companies?**
Dilawri Group is now actively searching for a **Service Administrator **to join the team at **Meadowvale Honda**.
**ABOUT US**
Dilawri Group of Companies represents 76 dealerships nationwide with 19 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.
- Have experience in automotive service administration (not mandatory)
- Experience working in a customer facing role, administration/reception
- Have a general understanding of vehicle maintenance
**Responsibilities**:
- Preparing BOS for dealer trades.
- Assist, implement and Audit RO's systematic filing.
- Assist with Post-Service Follow up as well as Case Management for better managing customer satisfaction
- Updating Sold Log and various other logs (Must have excellent Excel/PowerPoint knowledge)
- Closing R/O’s if required
- Doing Cheque Requisition
**Qualifications**:
- Excellent oral and written communication skills
- Demonstrated excellent telephone demeanour and ability to accurately record messages and information
- Strong multi-tasking and organizational skills
- Organizational ability and attention to detail
- Ability to take ownership of problems with a positive attitude and bring them to completion
- Two (2) years experience as a customer service representative, or equivalent
- Administrative Experience preferred
- Dealership experience preferred
If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.
- Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._
