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Service Administrator
2 weeks ago
**Service Administrator**
Do you see limits and barriers as an opportunity?
**The Opportunity**
You are the first and last point of contact for all our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.
This position provides work life balance, a competitive salary, strong benefits package, and opportunities for career growth and development. Duties include, but are not limited to the following:
- Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
- Promote value-added work that will improve customer’s overall satisfaction
- Prioritize multiple competing requests while maintaining a high level of service
- Related experience in a dispatch customer service role is a plus, and/or experience as a technician in the equipment industry
- Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)
**Does your Career Need A Lift?**
IND1
**Salary**: $50,000.00-$58,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
- Service: 1 year (required)
