Front Desk Agent

1 week ago

Tofino, Canada Pacific Sands Resorts (2007) Ltd. Full time

Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Work setting**:

- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Internet
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Experience**:

- Will train
**Health benefits**:

- Health care plan
**Other benefits**:

- Other benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week

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