Guest Service Representative
3 days ago
Join our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal term from through October. A **Guest Service Representative **(GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay. The position offers a great deal of flexibility to "think outside of the box" and positively impact guests’ experience. A GSR often has the opportunity to speak with a guest on the phone, make their reservation arrangements, and be the one to greet and check them in upon arrival and bring them to their room to get them settled in This position is available on a full-time basis, or can be combined with other Front Office positions such as Concierge or Reservations Agent. **As a Guest Service Representative you will**: - Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond, and Forbes Standards - Responsible for day-to-day guest requests regarding travel arrangements to and from Tofino, recreation trips, recommendations of local activities/dining options, and the like - Assist with special occasion bookings (Wedding proposals etc.) - Clerical duties such as maintenance of reservation files and day to day operational paperwork are required - Take and process reservation calls - Welcome guests, check in and check out guests, assisting with luggage - Guest Orientation/Roomings - Deliver amenities (fruit plates, room deliveries etc.) - Exemplary guest service skills and a demonstrated willingness to exceed guest expectations - Hotel or Resort experience an asset - Substantial prior experience in a Guest Service role necessary - Excellent interpersonal and communication skills, both written and verbal - Familiarity with services and activities offered in Tofino, Ucluelet and Vancouver Island - Valid Class 5 Driver's License - Ability to transfer luggage from vehicle trunks to bell carts, ranging up to 40lbs - A professional and groomed appearance, calm and capable demeanour - Attention to detail and ability to multitask - Knowledgeable about, and capable to meet and exceed, Relais & Chateaux and AAA 4 Diamond standards - Working knowledge of Maestro, Word and Excel an asset - Must be willing to work evenings and weekends - A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole - Must be legally authorized to work in Canada - A mutual understanding of your employment duration will be determined during your interview **Job Types**: Full-time, Permanent Pay: From $20.00 per hour **Benefits**: - Company events - Dental care - Discounted or free food - Extended health care - Life insurance - On-site parking - RRSP match - Store discount - Vision care - Wellness program Flexible Language Requirement: - French not required Schedule: - Holidays - Monday to Friday - Weekends as needed Supplemental pay types: - Commission pay - Tips Licence/Certification: - Authorization to work in Canada (required) - Class 5 Driver's License or equivalent (required) Work Location: In person
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Guest Service Representative
5 days ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal...
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Guest Service Representative
3 days ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. A **Guest Service Representative **(GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets...
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Concierge/guest Service Representative
1 day ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Concierge/Guest Service Representative, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. This position will work as both a Concierge and Guest Service Representative, and is available year round or for a seasonal term from...
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Guest Services Representative
1 week ago
Tofino, Canada Tofino Sea KayakingHarbourview Coffeehouse and Inn Full timeWork right in downtown Tofino where your job overlooks the waterfront harbour. Be part of a team creating fun, adventurous sea kayak day tour experiences for our guests. As well the business has a retail store, small coffeeshop and five room Inn. We are seeking someone who likes working in a variety of positions in a dynamic and busy environment. The...
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Guest Services Representative
1 week ago
Tofino, Canada Tofino Sea KayakingHarbourview Coffeehouse and Inn Full timeWork right in downtown Tofino where your job overlooks the waterfront harbour. Be part of a team creating fun, adventurous sea kayak day tour experiences for our guests. As well the business has a retail store, small coffeeshop and five room Inn. We are seeking someone who likes working in a variety of positions in a dynamic and busy environment. The...
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Guest Services, Sales and Marketing Manager
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Guest Services Representative
6 days ago
Tofino, BC, Canada Tofino Sea Kayaking Company Full timeWork right in downtown Tofino where your job overlooks the waterfront harbour. Be part of a team creating fun, adventurous sea kayak day tour experiences for our guests. As well the business has a retail store, small coffeeshop and five room Inn.We are seeking someone who likes working in a variety of positions in a dynamic and busy environment. The position...
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Guest Service Agent
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Tofino, Canada Accent Inns Inc. Full time**Are You a Rebel Who Needs a Cause?** At Hotel Zed we are Rebels Against the Ordinary and **Hotel Zed (Tofino, BC**) is looking for a full-time seasonal (until November) **Guest Service Agent** to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day. Working at...
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Seasonal Server/guest Services
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Tofino, Canada Eagle Nook Resort Full time**START DATE : May 14, 2026** **Join Our Team at Eagle Nook Resort - Guest Services Positions for the 2026 Summer Season** Eagle Nook Resort is a luxury fishing lodge located on 70 secluded acres in beautiful Barkley Sound on the west coast of Vancouver Island. Accessible only by boat, floatplane, or helicopter, our resort offers 15 spacious, luxuriously...
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Guest Services Agent
2 weeks ago
Tofino, British Columbia, Canada Surf Grove Campground Full timePosition Title: Guest Services AgentDepartment: Guest ServicesSchedule: As operations require, including weekends and statutory holidaysStart Date: Looking to onboard new staff between March and June for the 2026 seasonPOSITION SUMMARYReporting to the Guest Services Manager and Supervisor(s) the Guest Services Agent will ensure an optimal guest experience...
