General Manager-hotel

4 days ago


Fernie, Canada FERNIE STANFORD HOTEL &RESORT Full time

Would you like to be part of a dynamic and hardworking team? Fernie Stanford Resort is a family-owned and operated resort in Western Canada. We offer rewarding employment in a fun and sociable work environment, and we're now seeking a reliable, hardworking individual to join our Team.

**Full Job Description**

We are seeking a **General Manager** to join our team.

We are looking for a leader who is hands-on, fully engaged and will provide a rewarding environment for our employees and our guests. Must have 5 years of management experience in the hospitality industry.

**Responsibilities**:

- Leading, planning, organizing, and directing of hotel services, including front desk, meetings/banquet/food/beverage, sales, housekeeping, maintenance and accounting
- Ensuring excellent customer service to all guests and overseeing all aspects of guest service to ensure superior guest satisfaction
- Ensure quality standards are met in all areas of the hotel as it relates to appearance, maintenance and cleanliness
- Maximize room revenue by anticipating and planning for market shifts and developing and monitoring strategic marketing and sales initiatives
- Maintain Team Member motivation, training and development and compliance with policies, procedures and labour regulations
- Pricing strategy & set up for each room type and Restriction as needed, control pricing on RMS basis
- Maximizing profitability through revenues and cost and labour control by overseeing revenues and expenses and working within budgets
- Participating in sales and revenue strategies
- Assisting in the development of the annual budget, business and marketing plans in order to implement and monitor such plans and participate in local and regional sales and marketing efforts
- Developing and maintaining business through rapport and connection with the local community
- Perform Front desk duty when needed

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per month

**Benefits**:

- Extended health care
- Life insurance

Ability to commute/relocate:

- Fernie, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2025-08-25
Expected start date: 2025-09-01



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