Game Master/ Customer Service Representative
2 weeks ago
**Responsibilities**:
- Payment processing and operation of the reservation system
- Presenting an introduction/storyline to customers prior to gameplay
- Fully understanding all puzzles to be able to provide useful hints
- Resetting the rooms after games
- Cleaning to maintain the cleanliness of the premises
Core Attributes
- At least 1 year of experience in a customer service-related field
- Strong communication skills, with the ability to maintain a professional and friendly demeanor.
- Detail-oriented
- Ability to thrive under pressure
- Proficiency in Microsoft Excel
- Some experience with Photoshop and/or Video Editing Software
Additional Skills
As part of our small team, you will have many opportunities to gain new skills and help out in a number of different areas. If you have any additional skills or passions, let us know, as they can often be very useful.
Some example are:
- **Woodworking and handiwork**: for general maintenance in the themes
- **Arts and crafts**: painting and prop design is essential for an immersive experience
- **Graphic design** and **social media** marketing
- **Acting**: keep customers entertained from the moment they walk in the door
- **Puzzle design and storytelling**: we always welcome ideas to improve our themes
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week
**Salary**: $16.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
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