Operations Manager

1 week ago

Calgary, Canada PDR Hail Team Full time

PDR Hail Team is a fast growing, innovative paintless dent repair company. Based in Calgary, we serve clients across the country, including leading insurance and automotive dealers, and are widely regarded as the industry leader. Our work environment is fast-paced and always evolving. We hire bright, ambitious minds looking for an opportunity to build a business and transform an industry as part of a dynamic, hardworking and fun team.

As our **Operations Manager** you will oversee daily production. You enjoy and excel at coordinating team members and troubleshooting everyday challenges to deliver exceptional results for clients. You have strong communication skills, especially utilizing the phone (calls and texting). You are a team player and will support our excellent service delivery by working longer hours during peak months (June-December).

**Your specific responsibilities will include**:

- Managing vehicle production flow in Calgary and other cities as required
- Educating our customers on the repair process
- Enforcing our quality control procedures
- Following and enforcing our internal procedures
- Addressing efficiently and effectively any comeback issues
- Coordinating sublet vendors and parts
- Travel required across Alberta and possibly Canada

**Qualifications
- most of the following**:

- 10 years of work experience, 5 years in administration & managing people
- Operations experience in auto body repair
- Prior estimating experience at a collision repair facility, appraisal company or insurance company an asset but not required
- Prior sales experience
- Valid driver’s license
- Ability to travel for extended periods

**Skills - most of the following**:

- Strong interpersonal skills; customer facing and team
- Proficient with Microsoft Office Software
- Working knowledge of Audatex/Mitchell an asset but not required
- Enthusiastic and motivating leadership style - hands on
- Attention to detail
- Well organized, ability to handle multiple complex competing tasks
- Team player, strong work ethic, self-motivated
- Committed to communicating 7 days/week with staff
- Available on weekends during peak production times

Schedule:

- 10 hour shift
- 12 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have any experience with Audatex/Qapter or Mitchell estimating systems?
- Are you committed to communicating via text/phone 7 days/week with staff?

**Experience**:

- management: 3 years (preferred)
- automotive: 2 years (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- drivers license (required)

**Location**:

- Calgary, AB (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application deadline: 2024-12-07
Expected start date: 2024-12-02

  • Operations Manager

    2 days ago

    Calgary, Canada TCR Group Full time

    **About the Company**: Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+...

  • Operations Manager

    1 week ago

    Calgary, Canada Aeromag 2000 Full time

    Aeromag is looking for an Operations Manager based in our Calgary Airport station. In this key role, you will be responsible for all operational functions of the de-icing center. This position ensures that the employees always follow all standards and respect safety policies and procedures during operations. **Main Responsibilities** - Responsible for the...

  • Operations Manager

    4 days ago

    Calgary, Canada The ECCO Group™ Full time

    **About Us** For over 60 years, **The ECCO Group** has been a trusted leader in the **HVAC industry**, specializing in **sheet metal manufacturing** and **wholesale HVAC distribution**. Our **ECCO Supply** division provides top-quality **heating, ventilation, and air conditioning products** to contractors and businesses across Western and Central...

  • Operations Manager, AMZL Operations Manager

    2 weeks ago

    Calgary, Canada Amazon Full time

    Operations Manager, AMZL Operations Manager Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for...

  • Operations Manager

    6 days ago

    Calgary, Canada Totran Transportation Services Full time

    Totran Transportation Services is an independently owned and operated Canadian heavy haul specialized company operating across North America from our head offices in Calgary and Edmonton, Alberta, Halifax, Nova Scotia Canada, and has an office in Oklahoma City, OK USASince our beginnings in 2006, we have aspired to be a center of excellence in...

  • Operations Manager

    6 days ago

    Calgary, Canada Totran Transportation Services Full time

    Totran Transportation Services is an independently owned and operated Canadian heavy haul specialized company operating across North America from our head offices in Calgary and Edmonton, Alberta, Halifax, Nova Scotia Canada, and has an office in Oklahoma City, OK USASince our beginnings in 2006, we have aspired to be a center of excellence in...

  • Operations Manager

    4 days ago

    Calgary, Alberta, Canada Stern Victor Industries Full time

    Role summaryWe are hiring an Operations Manager to lead daily operations, drive process improvements, manage on-site teams, and ensure consistent, high-quality service delivery. This role combines people leadership, operational planning, vendor management, and performance tracking.Key responsibilitiesOversee day-to-day operations across service delivery,...

  • Operations Manager

    2 weeks ago

    Calgary, Canada Armco Capital Inc Full time

    Calgary, AB, Canada- OtherFounded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development and its team of dedicated professionals. We are currently searching...

  • Operations Manager

    3 weeks ago

    Calgary, Canada Seedlings Early Learning Full time

    We are a growing early childhood education group currently operating six daycares in Calgary. We are looking for an Operations Manager to run the day-to-day business across our centres. This role is for someone who is highly organized, calm under pressure, and experienced in managing people, systems, and compliance in a regulated, service-based business....

  • Trader

    4 days ago

    Calgary, Canada GrainsConnect Canada Operations Full time

    **Trader** Are you interested in joining GrainsConnect Canada (GCC), designated one of Canada's Best Managed Companies since 2021! Reporting to the VP Trade and Logistics, our Quarry Park location located in southeast Calgary, is seeking an experienced Trader to maximize grain through the pipeline while managing risk and optimizing gross margins and...