Release Manager

2 weeks ago

Toronto, Canada Intelliswift Software, Inc. Full time

**Job Title**: Release Manager
** Location**: Toronto, ON (100% Onsite, possible to change. Regular working hours Monday - Friday, some weekends and after 9PM shifts)

**Duration**: 14 months

**Contract Type**: T4 only

**Pay Rate**: $67.89/Hour

**Role Mandate**:

- Individual will be responsible for the planning, scheduling, and coordination of storage migrations in lower to production environments.
- They will ensure that releases are delivered on time, with high quality, and mínimal disruption to existing systems.
- This involves overseeing the entire release lifecycle, from planning and development to testing and deployment.

**Key Responsibilities**:

- **Planning and Scheduling**:Defining release cadences, creating release schedules, and coordinating activities across different teams (development, testing, operations).
- **Release Coordination**: Managing the release process, including tracking progress, identifying and mitigating risks, and ensuring adherence to timelines and quality standards.
- **Communication and Collaboration**: Effectively communicating release plans, changes, and progress to stakeholders, and facilitating communication between teams involved in the release.
- **Risk Management**: Identifying potential risks associated with releases and developing mitigation strategies to minimize their impact.
- **Quality Assurance**: Ensuring that storage releases meet quality standards through testing and validation processes.
- **Change Management**: Managing changes to the production environment during releases, ensuring mínimal disruption and proper rollback procedures.
- Knowledge of Service Now and Jira
- ITIL certified an asset
- **Continuous Integration and Continuous Delivery (CI/CD)**: Supporting and contributing to the implementation and improvement of CI/CD pipelines to streamline the release process.
- **Stakeholder Management**: Building and maintaining relationships with stakeholders across different departments to ensure alignment and effective communication.
- **Project Management**:Ability to plan, organize, and manage complex projects with multiple dependencies and timelines.
- **Risk Management**:Ability to identify, assess, and mitigate risks associated with storage releases.

**Must Have Requirements**:

- General knowledge in Enterprise Infrastructure - compute, network and storage (minimum 5 years)
- Deep knowledge in Change Management process
- Knowledge of ServiceNow ITSM platform
- ITSM certified preferred

**Nice To Haves**:

- PMP

Knowledge in JIRA, Confluence and Scrum is a plus

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