Release Manager

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

The Release Manager will ensure that all software, platform and technology releases within Group Function adhere to the Manulife corporate standard on release management.

In particulars:

- Communicate the overall release schedule, inter-dependencies, and necessary coordination between different teams. Communicate with release managers from different IT departments.
- Publish weekly updates on the release activities. Track the progress and find issues, if any.
- Always work to improve the process of managing releases.
- Ensure the allocation of Release Engineers to every release.
- Lead the Go-Live activities to deploy the software successfully.
- Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
- Maintain documentation related to procedures on build and release, various notification lists, and dependencies.
- Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

**How will you create impact?**
The incumbent will create impact by ensuring all releases and code promotions adhere to cooperate standards including ITIL and SDLC best practices. Identify areas of improvement.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- **Skills Required**:

- 7 + years of experience in release management, code promotion and requirements management
- B.Tech in Computer Science or an equivalent degree
- Project management experience, process mapping and artifact creation such as workflows
- Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines
- Experience in working with DevOps and Agile methodologies including Scrum, Waterfall, or Kanban
- Expert knowledge of Software Development Lifecycle
- Team management skills
- Experience in the use of Jira, Git, and Visual Studio Release Management.
- ITIL V3 + certification
- **Soft Skills**:

- Excellent communication skills
- Managing crucial conversations
- Influencing and Leadership skills
- Project management skills with knowledge of presentation
- Problem-solving and analytics skills
- Team building and time management skills
- Collaborative spirit

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer