Manager, Programs

**W**ho is eHealth Saskatchewan?**

We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

**About the Role**
The Manager, Information Flow Services will oversee the day-to-day management, operations, and evaluation of the electronic health record centered around services that support information flow in the Saskatchewan health care system. The individual will serve as a liaison between the clinical stakeholders and technology teams, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to various information systems.

With patients and the public at the forefront, you will be responsible for maximizing the benefits of program, providing collaboration and consulting services to interdepartmental teams, and facilitating communication between the public, clinical areas, and technology teams.

**What we are looking for**

The knowledge and skills required for this position would be attained through the completion of a Degree in Computer Science, or related area of study; and/or applicants with a Diploma such as Business Information Systems or related area of study

Experience
- 5 years management experience coordinating teams successfully delivering major projects;
- Health sector business knowledge is considered an asset.
- A strong technical background, facilitation, and training experience

**Responsibilities**:

- Accountable for leading strategic planning, development, implementation, monitoring and evaluation of the assigned program areas within their portfolio
- Establishes strong working relationships and facilitates on-going collaboration with stakeholders across the province
- Develops an annual program work plan, including objectives, timelines and outcomes in consultation and collaboration with external and internal stakeholders
- Develops, implements, monitors and evaluates quality assurance and quality improvement initiatives by continually evaluating program goals, objectives and procedures
- Establishes and facilitates committees and working groups as required to support program planning, development, evaluation, and quality improvement
- Responsible for data analysis and report development for utilization management, quality assurance, demand and capacity analysis, and program evaluation
- Effectively prepares, controls, and evaluates the annual staffing and operating budgets, and is responsible for the completion of budget forecasts and variance reporting for the services/programs they oversee
- Sets performance expectations with individual staff members, identifying short and long term goals, and conducts annual performance reviews for staff and provides ongoing feedback and leadership to staff regarding performance expectations
- Responsible for the development of a communication plan to ensure transparency to stakeholders and the development of a formal issues management process to handle stakeholder concerns and to improve the service(s) delivered
- Acts as a role model reflecting the vision, mission and values of eHealth Saskatchewan and the philosophy of client-centered care

If this role sounds like the opportunity you’ve been looking for to challenge yourself, make a difference in people’s lives, and showcase your abilities - we would love to hear from you

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