Shop and Production Supervisor

1 week ago

Hamilton, Canada John Bear Buick Chevrolet GMC Cadillac – Hamilton Full time

**Position Summary**:
**Compensation: $75,000 to $120,000** (Salary + Bonus)

**Responsibilities**:
**Monitor Shop Productivity**
- Ensure proper estimates are being written in order to secure service sales.
- Be fully aware of work in the shop and monitor the flow.
- Review shop capacity and identify vehicles that will not meet their promise times.
- Inspect vehicle and assess the need for repairs prior to the repairs being performed.
- Ensure technicians obtain authorization for decisions regarding major or expensive component replacement.

**Quality Control Inspections**
- Review all no fault founds and acknowledge that the proper steps have been taken.
- Road test comeback and problem vehicles with the customer.
- Road test vehicles flagged for additional diagnosis.

**Shop Process**
- Understand and enforce the requirements for warranty administration detailed in the GM Service Policies and Procedures Manual.
- Monitor and verify the necessity of repairs as determined by the Service Consultants and Technicians.
- Monitor shop practices and procedures, and question any practice where unnecessary expense will be generated or lost revenue will result in policy.

**Technician Training**
- Schedule proper training to maintain a 3.0 minimum training standard.
- Train Fast Lube Technicians on proper procedures and how to interact with customers.
- Provide Fast Lube Technicians with the ‘Over and Under’ vehicle job description.
- Evaluate Technician skills and make recommendations for future training requirements and develop a training plan.

**Schedules/Shop Cleanliness**
- Provide the appropriate schedule for Saturdays and holidays to ensure we have adequate coverage.
- Ensure good housekeeping in the shop and ensure technicians aren’t keeping parts under their benches.
- Hold weekly technician meetings.

**What We Offer**:

- A competitive compensation plan
- A full and comprehensive benefits package
- Employee Vehicle Purchase program
- A solid foundation of customers from over 40 years of business
- A leadership team that trains and mentors its staff to ensure success for new team members
- Opportunity for advancement
- Employee Assistance Program
- Company events

If you require any sort of accommodation at any time during the recruitment process, please let us know.

**About Us**:
At John Bear Auto Group, our dedication to excellence and quality service begins with our people. As a top dealership, we pride ourselves on attracting and retaining top talent who bring drive, skill and commitment to the delivery of outstanding customer service.

Founded in Hamilton in 1979 by John Bear, the group now has three dealerships in Southwest Ontario and sells GMC, Chevrolet, Buick and Cadillac vehicles in St. Catharines, Hamilton, New Hamburg, as well as the surrounding Niagara and Kitchener-Waterloo regions.

John Bear is a family-owned business and we pride ourselves on treating our customers like family. Our successful business is built on repeat customers, and our goal has always been to cultivate a trusting relationship focused exclusively on creating value for our customers. We offer great deals, friendly service and a helping hand when it comes time to selling and servicing new and used vehicles.

  • Fabrication Shop Supervisor

    2 weeks ago

    Hamilton, Canada Triple Crown Enterprises Full time

    **Triple Crown Enterprises (TCE)** is a general contractor construction firm located in Hamilton, Ontario. TCE’s excellent reputation is the direct result of our commitment to performance, quality, and safety. Our highly trained staff, knowledgeable and experienced construction management teams, hands-on approach, and open-door policy contribute to TCE...

  • Shop Supervisor

    2 weeks ago

    Hamilton, Canada Prairie Proud Full time

    Shop Supervisor **Duties**: - Supervise and coordinate the activities of shop employees - Provide leadership and guidance to the team - Ensure smooth operation of the shop - Oversee inventory management and ordering of supplies - Handle customer inquiries and complaints - Train new employees on company policies and procedures - Monitor employee performance...

  • Retail Sales Associate Vape Shop

    5 days ago

    Hamilton, Canada Popavape Vape Shop Full time

    **Full-Time Sales Associate - Popavape Hamilton new upcoming Vape Shop**: - Concession St, Hamilton, ON_ **Full-time: 35-38 hours/week (Weekdays: 4pm to Midnight)** **About Popavape**: Popavape is the largest vape shop chain in Canada, now expanding into Hamilton! Our newest location is set to become the city’s go-to destination for vape products thanks...

  • Production Supervisor

    2 weeks ago

    Hamilton, Canada Centre For Probe Development And Commercialization Full time

    The Centre for Probe Development and Commercialization **(CPDC) **is a global leader of next-generation radiopharmaceuticals. At CPDC we are working with our partners to discover, develop and distribute the next generation of imaging agents and targeted radiotherapeutics for the detection and treatment of human diseases such as cancer. Our Centre has the...

  • Mechanical Shop Foreman

    4 days ago

    Hamilton, Canada Streamgo Water Solutions Full time

    StreamGo Water Solutions Inc. is a water company that is changing the way water infrastructure is delivered around the world. We are looking for talented production team members to build our market-disrupting water and wastewater systems at our Hamilton/Niagara manufacturing facility. **Mechanical Shop Foreman** You are a focused, get-the-job-done kind of...

  • 421A Heavy Equipment Mechanic Supervisor

    3 weeks ago

    Hamilton, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team...

  • 421A Heavy Equipment Mechanic Supervisor

    5 days ago

    Hamilton, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team...

  • 421A Heavy Equipment Mechanic Supervisor

    4 days ago

    Hamilton, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team...

  • 421A Heavy Equipment Mechanic Supervisor

    2 weeks ago

    Hamilton, Ontario, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...

  • Shop Helper

    2 weeks ago

    Hamilton, Canada Toromont CAT Full time

    Job Title: - Shop Helper- Reference Number: - TCQ-22-0032- Division: - Heavy Equipment- Job City: - Hamilton- Province: - Ontario- Site: - Position Status: - Permanent, Full time- Work Shift: - Days- Work Schedule: - Length of Assignment: - Job description: - Our Toromont CAT Shop Helper is responsible for supporting the Branch with the work flow by keeping...