Medical Office Secretary-receptionist

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
**Work setting**:

- Urban area
- Public sector
- Relocation costs not covered by employer
- Health care institution, facility or clinic
- Medical clinic
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
**Computer and technology knowledge**:

- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- MS Office
- Database software
- Electronic mail
- Spreadsheet
- MS Access
- MS Excel
- MS Outlook
- MS Word
- MS Windows
**Security and safety**:

- Bondable
- Criminal record check
- Child Abuse Registry check
**Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- Travel expenses paid by employer
- Public transportation is available
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
**Experience**:

- Experience an asset
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:

- Group insurance benefits
- Life insurance
- Mileage paid
- Pension plan
**Long term benefits**:

- Long-term care insurance
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
- Variable or compressed work week
- Wellness program
**Support for persons with disabilities**:

- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)