Dental Administrator

1 day ago

Markham, Canada Markham Dental - General and Cosmetic Dentistry Full time

**Position: Dental Administrator - Patient Advocate**

**Job Type**:Full-Time

**Responsibilities (Core responsibilities and target outcomes associated with this role)**
- **Responsibilities and Target Outcomes**:_
- **Excellent Communication Skills: Both Verbal and Written**_
- Seek to deliver exceptional patient experience by understanding their specific needs, desires and pain points so that we can build enduring and meaningful relationships with our patients
- **Accurate data collection and data entry**_
- **Treatment Coordinating and Problem-Solving Skills**_
- Develop and cultivate a strong knowledge of our services so that you can assist in the process of treatment planning and value-added solutions to our patients
- **Computer/Technology Skills**_
- **People Oriented**_
- Engage in and attend regular meetings and training with your team so that we can share best practices and continue to raise the bar within our Practice
- **Continuous Improvement**_
- Always looking for small improvement opportunitiesthat will make us better, faster, more effective (example: automations, eliminate redundancies, improve methods)
- Please Note: This Job description is not all-inclusive, and certain activities, duties or responsibilities may be required of the employee as needed._
- **KPI’s (Success metrics for this role)**:_
- Booking Rate/Call Conversion Rate
- Treatment Acceptance Rate
- Cancellations/No Show Rate
- **Requirements (expected proficiencies)**:_

**Preferred**:

- Consultative training or experience is preferred but not required.
- Experience in treatment planning and good understanding of Comprehensive Dentistry
- Experience working with Dental Management Software

**Required**
- 2 years of Treatment Coordinating or Clinical experience
- 2 years of Dental Administrator experience

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week

**Salary**: $22.00-$26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental: 2 years (preferred)

Work Location: One location

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