Csr (Customer Service Representative)

11 hours ago

Belleville, Canada Milestone Bath Products Full time

**About us**

Milestone Bath Products is a business in Belleville, ON that started over 20 years ago. We manufacture Acrylic bath & shower wall systems and over 10,000 products as a complete one-stop solution for bathroom renovations. Our work environment includes:

- Relaxedand friendly atmosphere
- On-the-job training
- Casual work attire
- Growth opportunities
- Prioritizing work-life balance
- Modern office setting

**Job Overview**:
**Duties**:

- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges efficiently
- Upsell products and services to increase sales revenue
- Maintain accurate customer records in the database
- Resolve customer complaints in a professional manner
- Collaborate with other departments to ensure customer satisfaction

**Qualifications**:

- Previous experience in customer service or a related field
- Excellent communication skills with a strong focus on phone etiquette
- Proficiency in data entry
- Strong multitasking abilities in a fast-paced environment
- Sales experience or upselling skills are desirable

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications above and are passionate about delivering top-notch customer service, we would love to hear from you

**Job Types**: Full-time, Permanent

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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