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Cadillac Retail Experience Assistant Manager
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Cadillac’s Vision is to be a leading, iconic, global tier one luxury brand, which sets standards for aspirational appeal — beyond the boundaries of the automotive industry. Cadillac is evolving globally, accelerating change, and powered by innovative thinking and advanced technology. The Cadillac Retail Experience Assistant Manager is part of Cadillac’s Sales and Marketing Operations Team and will play a key role in supporting critical dealer and customer experience programs that drive performance and elevate the Cadillac brand and retail experience. - Cadillac Retail Facility Program: This position will support reporting, program guidelines, and deliverables related to the execution of the Retail Facility Program in Canada. - Cadillac Dealer Rewards Program: This position, working in conjunction with the Retail Experience Manager, leads the day-to-day operations of the Cadillac Dealer Rewards Program; a program focused on rewarding Dealers for adherence to program guidelines and attainment of specific objectives (i.e. sales, brand, etc.) with the goal of enhancing the luxury customer experience. - Dealer Training: This position will support the operations of the Product and Experience Training Curriculum across Canada. - Communications: Assist in the creation, posting and dissemination of written communications for dealers and field staff. - Meetings Support: Support the invites and operations of dealer meetings (Virtual and in person). - Certified Pre-Owned: Support the day-to-day execution, reporting and questions for our Cadillac Certified Pre-own program. - Reporting: Support Cadillac sales organization with the creation of various sales and sales related reports on a weekly, monthly and ad-hoc basis. - In addition to report creation, this role would be expected to analyze the reports and provide meaningful insights. **Additional Job Description**: **QUALIFICATIONS/REQUIREMENTS** - Post Secondary Education Required (Marketing or Business Preferred) - Strong Project Management Skills - can manage multiple tasks and projects at the same time - Strong Communication Skills - able to clearly present information through the spoken word to persuade others, listens well, able to clearly present ideas and document effectively in writing - Strong computer skills (including Excel, Word, and PowerPoint. Power BI a benefit) - Strong interpersonal skills and demonstrated commitment to teamwork - High level of organizational skills with the ability to effectively manage multiple assignments **COMPETENCIES** - Results Orientation - Communication Skills - Spoken/Written - Organization and Planning - Problem Solving - Relationship Management & Collaboration **Benefits**: The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave. - Healthcare, dental and vision benefits including health care spending account and wellness incentive. - Life insurance plans to cover you and your family. - Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement. - GM Vehicle Purchase Plan for you, your family, and friends. **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.** **About GM**: Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us**: We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Non-Discrimination and Equal Employment Opportunities**: General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. **Accommodations**:
