Retail Assistant Store Manager- New Sudbury Centre

1 day ago

Greater Sudbury, Canada Lovisa Full time

**Assistant Store Manager**

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Key Responsibilities:
Leadership & Team Development
- Support Store Manager in training, coaching, and developing store associates
- Foster effective communication across all team members
- Lead by example in providing outstanding customer service
- Assist in recruiting, hiring, and onboarding new team members

Sales & Operations
- Drive sales performance through team motivation and leadership
- Execute operational procedures including opening/closing protocols
- Manage inventory control and stockroom organization
- Oversee accurate processing of shipments and merchandise flow
- Monitor and maintain shrink prevention measures
- Ensure store meets visual merchandising standards

Customer Experience
- Create an engaging shopping environment
- Resolve customer concerns professionally and efficiently
- Maintain store appearance and cleanliness
- Lead team in delivering personalized service

Administrative Duties
- Support payroll management and scheduling
- Maintain accurate financial records and reports
- Ensure compliance with company policies and procedures
- Assist with loss prevention initiatives

Required Qualifications:

- 2+ years retail management experience
- Strong problem-solving and decision-making abilities
- Excellent interpersonal and communication skills
- Demonstrated leadership capabilities
- Passion for retail and fashion
- Ability to work in a fast-paced environment
- Flexible availability including evenings, weekends, and holidays
- Physical ability to perform tasks like standing, lifting, and moving merchandise
- Embody company values and culture
- Maintain professional appearance and attitude
- Act as a brand ambassador both in-store and in the community
- Stay current with fashion trends and product knowledge

Brand Representative

KEY MEASURES AND ACCOUNTABILITIES

**Key Performance Indicator**

**Benchmark**
- Cash Variance Reporting
- Weekly on Friday’s
- Variance investigations
- Any variance above $50.00
- Zendesk ticket response
- Within 48 hours
- Sales reconciliations
- Day 3 of EOM week
- Monthly Turnover reporting
- By 7th of each month
- Balance Sheet reconciliations
- Day 10 of EOM week

  • GARAGE - Team Leader FT - New Sudbury Centre

    3 weeks ago

    Greater Sudbury, Canada Groupe Dynamite Full time

    GARAGE - Team Leader FT - New Sudbury Centre Join to apply for the GARAGE - Team Leader FT - New Sudbury Centre role at Groupe Dynamite. Greater Sudbury, Ontario, Canada We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have...

  • GARAGE - Team Leader FT - New Sudbury Centre

    3 weeks ago

    Greater Sudbury, Canada Groupe Dynamite Full time

    GARAGE - Team Leader FT - New Sudbury Centre Join to apply for the GARAGE - Team Leader FT - New Sudbury Centre role at Groupe Dynamite. Greater Sudbury, Ontario, Canada We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have...

  • GARAGE - Team Leader FT - New Sudbury Centre

    4 weeks ago

    Greater Sudbury, Canada Groupe Dynamite Full time

    GARAGE - Team Leader FT - New Sudbury Centre Join to apply for the GARAGE - Team Leader FT - New Sudbury Centre role at Groupe Dynamite. Greater Sudbury, Ontario, Canada We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have...

  • Retail Store Manager Sudbury

    5 days ago

    Greater Sudbury, Canada BECKER SHOES Full time

    Becker Shoes Sudbury is looking for a permanent full-time Store Manager for the Becker Shoes team! **Job Expectations**: As a Retail Store Manager, you will be responsible for achieving and maintaining store sales goals through effective selling techniques. You will coach sales associates on creating a memorable experience for each customer while building...

  • Retail Sales Associate, New Sudbury Centre

    5 days ago

    Greater Sudbury, Canada Virgin Plus Full time

    **Req Id**: 420801 At Virgin Plus, we don’t have “customers”, we have Members. And Members get access to exclusive music events, VIP treatment, and killer music, entertainment, fashion and travel deals from the world’s must-have brands. If you think you’ve got what it takes to make Virgin Plus life even sweeter, then read on, my friend, because...

  • Retail Store Manager

    1 week ago

    Greater Sudbury, Canada Eastlink Full time

    Designated Office Eastlink Retail Store 1349 Lasalle Blvd, Sudbury, Ontario P3A 1Z2 As a family-owned, entrepreneurial, and innovative company headquartered in the Maritimes, we take great pride in maintaining a strong and lasting presence in our home region. Our local teams deliver creative, competitive, customer-focused telecommunications solutions to help...

  • Assistant Store Manager

    7 days ago

    Greater Sudbury, Canada Winners Full time

    Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find...

  • Assistant Store Manager, New Sudbury Centre

    2 days ago

    Greater Sudbury, Canada Saje Natural Wellness Full time

    Description Reporting to the Store Manager, the Assistant Store Manager is accountable for leading key aspects of their store’s business. They attract, lead, and develop Team Members, driving key results by ensuring a consistent in-store experience aligned with our commitment to excellent service and spreading global wellness. This role balances...

  • Assistant Store Manager, New Sudbury Centre

    2 days ago

    Greater Sudbury, Canada Saje Natural Wellness Full time

    Description Reporting to the Store Manager, the Assistant Store Manager is accountable for leading key aspects of their store’s business. They attract, lead, and develop Team Members, driving key results by ensuring a consistent in-store experience aligned with our commitment to excellent service and spreading global wellness. This role balances...

  • General Manager

    3 days ago

    Greater Sudbury, Canada New Sudbury Fitness LP Full time

    Sudbury, ON 1349 LaSalle Blvd, Sudbury, ON P3A 1Z2, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well...