Medical Administrative Assistant

1 week ago

Sarnia, Canada Lighthouse Psychological Services Full time

**Job Title: Administrative Assistant**
**Location**: Lighthouse Psychological Services, Sarnia, Ontario
**Position Type**: Part-Time (30-35 hours)
**Salary**: Competitive, based on experience

About Us:
Lighthouse Psychological Services is a well-established, busy, professional psychology practice dedicated to providing high-quality assessment and counselling services. Our team of experienced Psychologists/Clinicians works with a diverse range of clients (preschool-aged to post-secondary students) and we are seeking a detail-oriented, organized, and friendly Administrative Assistant to support the smooth operation of our practice. This position is intended to support our clinic during a maternity leave.

Position Overview:
As the Administrative Assistant, you will be the first point of contact for our clients and play a key role in maintaining an efficient and welcoming office environment. You will assist with administrative duties, manage patient scheduling, and ensure all office systems run smoothly. This is an excellent opportunity for someone who enjoys working in a supportive, client-focused setting.

Key Responsibilities:

- **Client Management**: Answer phones, greet clients, and respond to general inquiries with a professional and empathetic demeanor.
- **Scheduling**: Manage appointments for clinicians, including booking, rescheduling, and confirming client sessions.
- **Administrative Support**: Handle patient intake forms, maintain confidential client records, and assist with other clerical duties.
- **Billing & Insurance**: Assist with billing processes and handle basic insurance inquiries.
- **Office Organization**: Maintain office supplies, manage office equipment, and keep the practice organized and tidy.
- **Communication**: Coordinate with clinicians and other staff members to ensure smooth operations.
- **Other Duties**: Assist with any other tasks related to the daily operations of the practice as needed including scoring psychological measures and starting psychological reports.

Qualifications:

- **Experience**: Previous administrative experience in a healthcare or mental health setting is required.
- **Skills**: Knowledge and experience with Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment. Familiar with basic accounting software for invoicing (e.g., QuickBooks).
- **Communication**: Excellent oral and written communication skills in English.
- **Organization**: Strong attention to detail, time-management skills, and ability to multitask in a busy environment.
- **Compassionate**: A warm, caring attitude with the ability to maintain confidentiality and work with clients in a sensitive manner.
- **Education**: A related post-secondary diploma required.

Why Work With Us?
- A safe, positive, supportive, collaborative work environment with a focus on personal well-being.
- Opportunities for learning more about the mental health field.
- Competitive pay.

How to Apply:
**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $18.00-$26.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- receptionist: 1 year (preferred)

Work Location: In person

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