Catering & Events Sales Manager

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Located in beautiful downtown Vancouver, British Columbia, the Pan Pacific Vancouver is a luxurious Canadian iconic hotel towering over the Pacific Ocean with 23 stories of architectural beauty. The waterfront property eloquently boasts panoramic views of the Harbour Mountains, Stanley Park and the city skyline, like no other in the city. One of Vancouver’s leading hotels, the Pan Pacific Vancouver consists of 503 spacious guest rooms, over 42,000 square feet of event space, and offers a wide selection of modern hotel amenities including two waterfront restaurants. Catering exclusively to those who expect the best, our 75 Pacific Club guestrooms and suites are designed to ensure all your needs are met. In our Pacific Club Lounge, experience an oasis where associates recognize your name and remember those small details that make a difference.

We are currently recruiting for a driven sales individual to join our team as a **Catering Sales Manager**. This opportunity will focus driving local catering business and increasing financial profitability. The incumbent will be responsible for developing market segments by soliciting new clients to utilize the Hotel’s event facilities and food and beverage options.

**About You**:
**About Us**:

- We are an enthusiastic, driven and seasoned team who takes pride in what we do. We work hard and value a team approach to provide the best guest service. We not only create memories for our guests, but for our employees too, and have fun at various team building activities throughout the year. Pan Pacific Vancouver offers competitive compensation including a comprehensive benefits package and pension plan, hotel perks and a positive and enjoyable work environment.

**KEY RESPONSIBILITIES**:
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**The key responsibilities of the Catering and Event** **Sales Manager include but are not limited to**:

- ** Achieve all **catering and event** **sales goals as it relates to personal and team productivity as agreed for the year and to meet the hotel budget.**:

- ** Proactively solicit new business and manage relationships with existing and lost business accounts, to meet/exceed revenue goals and expand the Hotel’s client base through various mediums. **_(This includes but is not limited to telephone solicitation, outside sales calls, tradeshows and travel functions, site inspections, written communication, the web and social media)._**:

- ** Practice professional account qualification on a consistent basis (e.g., measure budget needs, date flexibility, space requirement, competitive information etc).**:

- Identify business trends and marketing opportunities that can improve hotel performance following hotel performance and short-term forecast in need periods.
- ** Create excellent guest and client relationship through attention to detail; follow through with a personalized touch, empathy for customer perceptions and needs and responds in a timely manner.**:

- ** Communicate clearly with the Catering Events team to seamlessly transition all bookings from sale, to service, to follow-up.**:

- ** This position will or detail events, as needed**:
**COMPETENCY PROFILE**:
**SELECTION CRITERIA**:
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**Qualifications and Technical Experience**:

- Minimum two (2) years of successful catering sales, or hotel sales experience at a managerial level in a Hospitality organization of comparable size with a proven track record of achieving revenue goals.
- Experience in developing sales strategy and achieving revenue goals.
- Excellent oral & written business communication and interpersonal skills.
- A proven track record of excellent organizational skills and time management with an ability to multitask and meet deadlines in a high-pressure work environment is essential for this position.
- Must have the flexibility to work evening and weekend as required.
- ** Schedule**:Weekdays and as Business Requires (this includes weeknights and weekends)**: