Manager, Catering Event Sales

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Job Title**: Manager, Catering Event Sales
**Location**: North Vancouver
**Department**: Sales
**Reporting Manager**: Director, Sales
**Role Status**: Full-time, 14-month maternity leave contract
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
ESSENTIAL JOB FUNCTIONS
Sales & Business Development
- Prospect, identify, and cultivate new clients through cold calls, site visits, networking, and referrals
- Target local businesses, event agencies, destination management companies (DMCs), and corporate decision-makers
- Attend off-property networking events and trade shows to generate qualified leads
- Develop customized proposals and packages that highlight the resort’s unique offerings
- Respond to incoming leads received through our website, call centre and other channels

Client Relationship Management
- Maintain strong client relationships through regular follow-ups, meetings, and site tours
- Understand client goals and vision, and tailor offerings accordingly
- Represent the resort professionally at all times, acting as a brand ambassador

Cross-functional Collaboration
- Partner with catering planners, food & beverage and other internal teams to ensure a seamless transition to event planning and execution
- Coordinate with marketing for promotional campaigns targeting key markets (e.g., weddings, corporate retreats)

Reporting & Strategy
- Maintain and update CRM records
- Track sales activities, pipelines, conversion rates, and revenue performance
- Provide market insights and competitor feedback to help shape sales strategy

REQUIRED QUALIFICATIONS AND ABILITIES
- Successful completion of post-secondary degree or diploma
- Minimum 3-5 years of experience in sales and catering event planning preferred
- Proven track record in sales and new business development
- Ability to think and act strategically; work independently and manage time efficiently
- Exceptionally strong oral communication skills; ability to develop rapport and credibility
- Effective presentation selling skills and objection handling techniques

Ability to work in a high speed and high demand environment, managing the logistics of multiple events simultaneously and meeting tight deadlines
- Committed work ethic; positive work attitude
- Creative and motivated individual with a passion for events and guest satisfaction
- Familiarity with local market trends, corporate networks and events industry
- Exceptional customer service skills
- Knowledge of MS products from Word, Excel and Outlook. Experience with Tripleseat or similar is a plus
- Ability to work evening, weekends and statutory holidays, when required

WORKING CONDITIONS
This position requires some flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$70,000 to $80,000 annually
All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation

**Full-time, year-round positions are also eligible for these**:

- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 1 year of service
- Free access pass for dependents

DISCLAIMER
The prior statements are intended to describe the