Office Administrator
6 days ago
**WHO WE ARE**
Harb Plumbing is a trusted and well-established plumbing company serving the Greater Toronto and Hamilton Area. With over 50 years of experience, we specialize in providing exceptional plumbing services for residential and commercial clients. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as one of the leading plumbing service providers in the region. At Harb Plumbing, we take pride in our skilled team, innovative solutions, and unwavering dedication to excellence.
**JOB SUMMARY**
**JOB REQUIREMENTS**:
- Include, but are not limited to: _
Office Administration
- Coordinate and schedule service appointments, dispatch plumbers, and manage work orders.
- Maintain office supplies inventory and place orders as needed.
- Assist in onboarding new employees, ensuring all necessary paperwork and training materials are completed.
- Maintain organized filing systems (both digital and physical) for customer records, invoices, and business documents.
- Assist in preparing reports, presentations, and other documentation as required.
- Ensure compliance with company policies and safety regulations.
- Support coordination of company meetings and events.
Customer Service & Communication
- Serve as the first point of contact for customers, handling inquiries professionally and efficiently.
- Communicate with clients to confirm service appointments, provide updates, and resolve any concerns.
- Work closely with the plumbing team to ensure smooth scheduling and dispatching of jobs.
- Maintain positive relationships with clients, vendors, and partners.
**Billing & Administrative Support**
- **Assist with processing invoices, work orders, and customer payments.**:
- **Support basic bookkeeping tasks, such as tracking office expenses and organizing financial records.**:
- **Collaborate with accounting staff to ensure accurate and timely financial documentation.**
- To be successful: _
- Proven experience as an Office Administrator or in a similar administrative role.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
- Experience in scheduling and dispatching service teams (preferred but not required).
- Strong attention to detail and ability to handle multiple tasks in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Positive and professional attitude with strong problem-solving skills.
**WHY JOIN US?**
Pay: $20.00-$23.00 per hour
Expected hours: 40 - 44 per week
**Benefits**:
- Company car
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Language**:
- English (preferred)
Work Location: In person
Expected start date: 2025-04-21
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