Office Administrator

**OFFICE ADMINISTRATOR**

**ABOUT US**

Ram Iron & Metal Inc is a privately owned Canadian Company that has been actively involved in the recycling industry since 1983. We are dealers, processors, and brokers of all grades of ferrous and non-ferrous metals. As a buyer and recycler of metals, we are proud of the continuing contributions we make towards the protection of our environment which is achieved through our waste reduction efforts.

RAM Iron & Metal is ISO certified for 9001, 14001 and 4001, These structured systems ensure that we are able to consistently meet the expectations and requirements of our customers, suppliers, employees, governing legislations and communities.

Maintaining these credentials are key to our overall business as they reinforce our continual quality and safety mindset, while providing clarity on how best to avoid or resolve any challenges. Moreover, they drive our organization’s improvements, as well as our employee training and development.

**THE OPPORTUNITY**

RAM Iron & Metal is looking for an experienced and talented **Office** Administrator**to join our sales Team. The Administrator, under the direction of the Director of Sales and Marketing will serve as a point of contact for customers with queries about their products, orders and deliveries and provide support to our sales team with contract management, purchasing, account and prospect management.

**JOIN US**

At RAM, it’s all about our people. RAM's growth is based on our purpose and a vision focused on excellence. Our measures of success.
- Environmental protections of reducing our carbon footprint through positive metal recycling
- A culture of Safety, for everyone
- Continuous improvement through our ISO initiatives and objectives under our quality management and environmental commitments
- Personal and professional growth of each employee
- Customer satisfaction

RAM Iron & Metal Inc offers great career opportunities with competitive compensation, including Benefits, Group RRSP matching, Profit Sharing, Safety Incentives and Personal Paid Days, Personal Protective Equipment Allowance, and other incentives to attract, retain and support our talent.

**OVERVIEW**

**RESPONSIBILITIES & ACCOUNTABILITES**
- Full contract management, creation to payment.
- Input and manage the full cycle of contracts
- monthly
- Contract distribution to customer monthly or daily when required
- Commodity pricing input into the system monthly.
- Generate monthly and quarterly sales reports.
- New customer onboarding into Customer Relationship Management
- Create and Review purchase order requisition and distribute to internal external stakeholders
- Follow up on purchase orders to ensure products and services arrive when required.
- Respond to customer inquiries as appropriate.
- Perform reception and other administrative duties such as distributing incoming mail, administering the distribution of outgoing mail, prepare letters for managers, post and send memos, notices, and holiday postings, prepare boardroom for meetings, shred papers, maintain and replenish inventory of supplies.

Occasional Duties:

- Book business events including all travel arrangements.
- Purchase baskets and gifts as appropriate for customers
- Assist in building proposals, tender and trade materials Participating and contributing to special projects as required.

**QUALIFICATIONS & EXPERIENCE**
- High school diploma or GED.
- An Associate or Bachelor’s degree in Business Administration, or similar preferred.
- Minimum of two (2) to five (5) years of experience in Sales Administration, or a similar role.
- Proficient in Microsoft word, Excel, Outlook, and Power Point.
- Proficient write, understand and communicate effectively in English.
- Effective time management of self & Sales team deliverables.
- Proficient in creating Reporting documents such as memos, letters, agenda, etc. with mínimal direction.
- Strong project lead: provide direction, monitor execution & follow up with senior colleagues and peers to meet deadlines.
- Input of Purchasing tickets with a high level of accuracy (entering and processing information).

**COMPETENCIES**
- Written & Verbal Communication
- Professionalism
- Attention to Detail
- Problem-Solver
- Planning, Time Management & Organization
- Customer Centricity
- Sense of Urgency
- Confidential & Trustworthy
- Cultural Awareness and Sensitivity

**WORKING ENVIRONMENT**

The working environment is busy and fast paced, with regular and ongoing interactions with colleagues, management, and the public at large. There may be frequent interruptions, and from time to time be noisy. The employee must have knowledge of how to manage their own personal safety under these conditions.

**PHYSICAL DEMANDS**

While performing the responsibilities of the job, the employee is required to be able to lift up to and including 30lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, walking up/down stairs, standing, b